Gamifying Your Hospitality Business for Employee Engagement

Gamification can play a significant role in spurring workforce productivity and increasing revenue.

Now more than ever, the hospitality industry is facing a crisis, particularly around employee engagement and turnover. Studies have found that employee engagement is at an all-time low. Overall, only 31.5 percent of employees are actually engaged at their jobs, and almost half of Millennials say they would leave their place of employment within two years if given the chance.

Now more than ever, the hospitality industry is facing a crisis, particularly around employee engagement and turnover. Studies have found that employee engagement is at an all-time low. Overall, only 31.5 percent of employees are actually engaged at their jobs, and almost half of Millennials say they would leave their place of employment within two years if given the chance.

Thankfully, there is a solution to this problem: Gamification. Eighty-nine percent of employees say a point system in the workplace would boost their engagement.

In this white paper, you will learn the applications for gamification in a business setting; why gamification is useful for engaging Millennials; and valuable strategies for engaging employees using gamification.

Media Contact

Amy Allen

Manager, Content Marketing & Social Media [email protected]

Human Resources Human Resources Technology

Benbria® is a leader in customer experience management and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the company’s Loop® platform enables brands to capture real-time insights into the guest...