Xn protel Systems showcases new xnPOS F&B kiosk technology at HITEC Dubai 2017
Xn protel Systems (ME) will demonstrate, at HITEC Dubai, how its new xnPOS Kiosk technology simplifies F&B ordering and payment processing. Also, how it is designed to optimize F&B operations and reduce queuing/ordering cycles.
Global hospitality management software company Xn protel Systems today announced that it is showcasing its new xnPOS Kiosk technology, for the first time, at HITEC Dubai on the 14th – 15th November 2017.
Global hospitality management software company Xn protel Systems today announced that it is showcasing its new xnPOS Kiosk technology, for the first time, at HITEC Dubai on the 14th – 15th November 2017.
xnPOS Kiosk allows customers to use self-order touch kiosks to view the menu and place orders without having to join a queue at the cashier or service counter. It supports quick payment processing, using the customer's preferred payment method. xnPOS Kiosk is fully integrated with the xnPOS enterprise system, so once an order is placed on the Kiosk it is immediately transmitted to the Kitchen Display System (KDS). When ready to collect, a notification is sent from the KDS to a Customer Tag screen marked 'ready for collection'.
The efficiency and accuracy of F&B order-entry are directly linked to customer satisfaction, therefore xnPOS Kiosk has been designed to enhance a diverse range of F&B operations. It reduces queuing, controls the accuracy of order-entry, drives upselling and enhances operational productivity.
xnPOS Kiosk can be used with a variety of open, touch kiosk hardware. It also has a customer friendly touch-ordering user interface, which was developed and optimized by Xn protel's in-house xnPOS software development team.
The xnPOS Kiosk was initially developed for a Singapore-based customer of Mediatech Marketing Pte Ltd, one of Xn protel Systems' global resellers. To handle the full range of local payment modes required in Singapore, the xnPOS Kiosk was integrated with the NETS Payment Gateway module. This allows customers to make payment by NETS Debit, NETS Flash Pay and also use various credit card devices, including standard chip credit cards, payWave, Apple Pay and Android Pay.
Emmanuel Clave, VP GCC & India, Xn protel Systems comments: "The productivity value of kiosk technology has long been proven in the Quick Service Restaurant and Travel industries. By implementing xnPOS Kiosk the ROI can be measured in faster F&B preparation cycles and increased upselling.
Emmanuel continues, "xnPOS Kiosk provides hospitality outlets with a multi-lingual, specialized F&B Kiosk technology that solves queuing issues. Its customer-friendly ordering screens will begin to drive a broader adoption of kiosk technology into mainstream hotel/hospitality F&B operations, especially in retail F&B outlets, located in hotel lobbies and breakfast restaurants. xnPOS Kiosk will deliver strong business value by offering a customer-friendly touch-ordering process, which is fully integrated to the wider capabilities of our xnPOS enterprise system."
About Xn Global Systems Inc.
Headquartered in Miami , Xn Global Systems Inc. provides the sales and operational platform for xnPOS in the US and Canada, and soon, Latin America.
About Xn protel Systems
Xn protel Systems is a global hospitality management software company, specializing in enterprise point of sale, property management, business intelligence and activity management solutions. Our highly functional, cloud-native and open systems provide high levels of functionality and integration. We help world-class hospitality companies in over 60 countries optimize revenue generation, simplify service operations and enhance the quality of guest service.