Source: ALICE

ALICE, the hospitality industry's leading operations platform, will be showcasing its complete suite of hotel management and guest engagement products at the Maestro User Conference, April 23-26. Click here to schedule a meeting with our team.

ALICE integrates directly with Maestro PMS (as well as most other Property Management Systems). The integration between ALICE and Maestro gives hotels a holistic view to the guest journey – from booking to post-stay. By combining the booking and billing information collected by Maestro and guest preference and request history recorded by ALICE, hoteliers have actionable data to improve guest service.

At the conference, ALICE's Co-Founder and President, Alex Shashou, will be giving a presentation on the "Future of Connected Hotel Guest Experience Management." The presentation, on Thursday, April 26 from 10:40 am-12:00 pm, will dive deep into how hotels can learn from connected industries to better their own guest experience and compete in today's digital service age.

"We are thrilled to be speaking and exhibiting ALICE at the Maestro User Conference," says ALICE's Senior Sales Executive Leigh Sansone. "We understand that Maestro users place a high value on increasing their business productivity, so we are excited to show them how easy ALICE integrates with Maestro PMS to improve their hotel's operations and guest satisfaction."

ALICE joins all staff departments onto a single operations platform to streamline staff operations and enhance the guest experience. ALICE's suite of products include concierge task management software, housekeeping and maintenance software, and a guest app and text messaging solution. ALICE partners with independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies, and recently acquired concierge technology provider GoConcierge to augment its technology and customer service offering.

Maestro and ALICE integrations work seamlessly with your reservation information. If you're looking to improve your hotel's operations and streamline staff communication to increase guest satisfaction, stop by the ALICE table and see a live presentation of our technology. Alternatively, hoteliers interested can book a meeting in advance, for a personalized demo of ALICE.

About ALICE

ALICE is the leading all-in-one hospitality operations platform that enables hotel staff to do their most impactful work. Task management, real-time communication, and operational analytics reduce the complexity and chaos of hotel operations providing the transparency and flexibility needed to run efficiently. Founded in 2013, ALICE works with more than 2,500 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Hilton Hotels & Resorts, Graduate Hotels, and Grupo Posadas. ALICE won 7 HotelTechAwards in 2022: winner of Best Concierge Software & Best Housekeeping Software; finalist for its Guest Messaging, Maintenance, and Staff Collaboration Tools; Top 10 People's Choice; and Top 10 Best Places to Work in Hotel Technology for the fifth straight year. https://www.aliceplatform.com/.

Lola Feiger
Marketing Lead