Source: Our.Guide

Hospitality is a very important in a travel industry. The hotel owners should do everything in their power to provide the highest excellence accommodation and offer professional facilities. Nevertheless, it is worth to not forget about guest satisfaction and this article will tell more about improving guest experience.

Every hotel owner should take care of the hotel guest from booking a room until he arrives in home. It is important to offer the hotel guests something more than it is provided by the other hotels from your area. What is more, nowadays, the millennials are extremely demanding because they always need to experience something new, something unique.

As an outcome, it is worth considering using the Our.Guide software that was designed to provide the highest excellence services - the guidebook. The guidebook consists of local tourist attractions and events that are placed about 50 kilometres from the particular hotel. Moreover, the hotels that are equipped with Our.Guide may also create pre-stay trip plans and send them via email to the hotel guests before they show up in the hotel. Through the application, it is possible to enhance guest experience and encourage them to see the tourist attractions that are located in the closest neighbourhood.

Furthermore, the hotel guests appreciate the fact that they may get quick information about local tourist attractions and they often leave positive feedback. It is worth to underlie that the more positive opinions on the hotel, the more direct bookings at the website.

Our.guide is established in Warsaw, the capital of Poland. The main purpose of the company is to provide high quality SaaS software - Our.Guide provides detailed information about the local tourist attractions and events. 

Lucas Sobanski
Marketing and Communications Specialist