Industry Update
Supplier News13 November 2018

mi-pad Queenstown Opens Hotel Doors with ASSA ABLOY Hospitality Mobile Access and VingCard Allure

New Zealand’s first smart hotel integrates digital key functionality into property’s ‘mia’ mobile app for full service personalization with features that include mobile temperature and lighting control.

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Stockholm - November 13, 2018 - mi-pad Queenstown, a newly opened property in Queenstown, New Zealand, has bolstered its reputation as the country's first smart hotel with the implementation of ASSA ABLOY Hospitality Mobile Access.

Installed along with VingCard Allure door locks, the digital key platform provides guests with a seamless arrival experience that allows them to use personal smart devices as a room key.

Provided as a feature of the property's 'mia' app, mobile access forms a vital part of mi-pad's strategy to provide its guests with a next generation hotel stay experience.

The integration of ASSA ABLOY Hospitality Mobile Access into mi-pad's mia app joins other functionalities that guests can control via their personal mobile device. This includes the ability to control thermostat and lighting settings, as well the option to check in or out without having to first visit the front desk.

Those arriving with mia already downloaded on their device can now take convenience a step further, with ASSA ABLOY Hospitality Mobile Access allowing guests to go straight to their guestroom from the moment that the assigned room number and digital key details are transmitted.

"With the nature of hotels being a 24/7 operation, mi-pad seeks to implement services that operate based on a guest's unique schedule and preferences," said Stephen Borcoskie at mi-pad Queenstown (

"With ASSA ABLOY Hospitality Mobile Access, we are able to fulfil this goal from the moment a guest enters our hotel until their stay ends, at the same time ensuring they always feel safe in their surroundings."

Developed using ASSA ABLOY's Seos technology, ASSA ABLOY Hospitality Mobile Access leverages advanced encryption technology to safeguard digital key and room number information from data theft and unauthorized access. Once generated, such data is then transmitted to guest devices using a secure communications channel and is then stored inside a digital vault within the hotel's app. Once a guest presents their device within proximity to the appropriate guestroom lock, digital key information is again transmitted via a secure channel in order to ensure that data is not able to be compromised at any step of the process.

With the additional implementation of VingCard Allure door locks, mi-pad Queenstown not only gains a platform that is fully compatible with ASSA ABLOY Hospitality Mobile Access, but also one that offers an array of unique guest experience-enhancing features.

The lock eliminates the need for external hardware by providing a sleek and interactive LED panel adjacent to the door. This allows hoteliers to implement a customized panel background with colors and designs that accentuate a property's unique style and brand. When equipped with an accompanying guestroom-facing touch panel, guests can also post notifications such as "Do Not Disturb" and "Make Up Room" without having to first open the guestroom door.

For more information about ASSA ABLOY Hospitality and its comprehensive line of electronic in-room safes and locking solutions, please visit

About ASSA ABLOY Global Solutions

The ASSA ABLOY Group is the global leader in access solutions. Every day, we help billions of people experience a more open world.

ASSA ABLOY Global Solutions is dedicated to reimagining how people move through their world. Our expertise in customer journey mapping, innovation and service design leads to the invention of new security solutions that create value for our clients and exceptional experiences for end-users.

For the hospitality market, these solutions include integrated software systems, mobile access and location solutions designed to help our customers enhance the hotel guest experience, while improving operational efficiency. In order to provide best-in-class customer service, we offer support in more than 166 countries.

For more information, please visit and follow us on LinkedIn, Facebook and Twitter.

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