Industry Update
Press Release13 February 2019

Raffles Hotels & Resorts Launches Luxury Sleep Rituals Designed To Maximise Rest And Rejuvenation

Personalised sleep experiences unveiled at properties in Dubai, Makati, the Seychelles and Warsaw as part of luxury brand’s commitment to enhancing guests’ emotional wellbeing

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Raffles Hotels & Resorts is raising the bar when it comes to rest with the launch of an intuitive and thoughtful wellbeing programme designed to help guests unwind, get a peaceful night's rest and wake up feeling refreshed.

The new Raffles Sleep Rituals service, introduced as part of the brand's commitment to enhancing the comfort of its guests, will be piloted during the turndown service at four luxurious locations: Raffles Dubai, Raffles Makati, Raffles Seychelles and Raffles Europejski Warsaw.

The slumber-inducing rituals will provide guests with a luxurious eye pillow made from DreamSoft®linen, calming goodnight cards that encourage mindfulness and contentment before bedtime; as well as a five-minute sand timer, engraved with their personal details, to help them unwind before they drift off to sleep.

Raffles has also partnered with luxury skincare brand, Aromatherapy Associates, to create a Deep Relax oil that is unique to its Sleep Rituals experience. Made from a blend of vetiver, sandalwood and chamomile, ingredients that help calm the mind and restore regular sleep patterns, the oil is custom designed to promote sleep and alleviate the restlessness associated with jet lag.

Additional sleep-enhancing amenities will be available to guests staying in premium and deluxe rooms. Extra benefits will include a unique sleep kit and a menu of food items carefully selected to help guests mitigate the effects of travel, stress and jet leg, promoting their comfort and rest.

The Sleep Rituals have been developed as part of Raffles Hotels & Resorts' wellbeing strategy, which focuses on enabling guests to feel their emotional best during their stay. This global blueprint for guest wellness encompasses three core pillars including; Serenity: creative rituals throughout the guest journey; Design with Harmony: creating spaces with wellness in mind and incorporating elements of wellness design such as Feng Shui and Biophilia; and Pleasure: exploring the relationship between nutrition and wellbeing.
"Modern travellers are challenged with hectic schedules and time zone changes, which disrupts their sleep patterns and can impact their physical and mental wellbeing. Our new Sleep Rituals, part of the global wellness programme at Raffles, provide guests with an unmatched relaxation experience, supporting their emotional wellbeing throughout their stay," explained Lindsay Madden-Nadeau, Global Well-Being Director, AccorHotels.

Continued Madden-Nadeau, "We are committed to providing innovative services that ensure our guests feel welcome and understood, valued and cared for at all times and our new sleep initiative is testament to that, offering what many crave most during their travels - the chance to rest and rejuvenate. Following a successful pilot, we will look into expanding this initiative in more hotels."

Commenting on the importance of sleep, Aromatherapy Associates Sleep Well-being Ambassador, Dr. Neil Stanley, said: "With today's busy lifestyles, getting enough sleep can be difficult, especially if your mind is racing when it is time to sleep. If you don't get a full night's rest, it can impact your physical, mental and emotional health. We need to re-evaluate how we view sleep and determine how many hours a night is needed - and then set aside the proper amount of time for it - which is what the Raffles Sleep Rituals initiative will help achieve for its guests."

"The Raffles brand is defined by its commitment to enhancing the emotional wellbeing of its guests, based on the understanding that true luxury is not about what you do, but what you feel," added Jeannette Ho, Vice President, Raffles Brand's Strategic Relationships Global VP of the Raffles Brand. "Our new Raffles Sleep Rituals, which complement the relaxing and rejuvenating experiences offered at our world-famous spas, offer our discerning guests the luxury of rest, comfort, tranquillity and wellness and embrace our brand's very essence by providing the thoughtful, personal and intuitive service for which we are renowned."

ABOUT AROMATHERAPY ASSOCIATES

Aromatherapy Associates is a brand from the UK with all essential oil blends hand-blended in a London laboratory by an expert blender. The brand was first created in 1985 by founders and Aroma therapists Geraldine Howard and Sue Beechey. The brand has been delivering authentic well-being through aromatherapy for over 30 years to spas worldwide. All of the oils are all 100% natural and 100% free from synthetic fragrances, artificial colours, sulphates, parabens and mineral oils.

Related Brand

Raffles

Raffles Hotels & Resorts boasts an illustrious history and some of the most prestigious hotel addresses worldwide. In 1887, Raffles Singapore set the standard for luxury hospitality, introducing the world to private butlers, the Singapore Sling and its enduring, legendary service.
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ABOUT ACCOR

Accor is a world-leading augmented hospitality group offering unique and meaningful experiences in 4,800 hotels, resorts, and residences across 100 countries. With an unrivalled portfolio of brands from luxury to economy, Accor has been providing hospitality savoir-faire for more than 50 years. Beyond accommodations, Accor enables new ways to live, work, and play with food & beverage, nightlife, wellbeing, and coworking brands. To drive business performance, Accor's portfolio of business accelerators amplify hospitality distribution, operations, and experience. Guests have access to one of the world's most attractive hotel loyalty programs. Accor is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Planet 21 - Acting Here endeavours to act for positive hospitality, while Accor Solidarity, the endowment fund, empowers disadvantaged groups through professional training and access to employment. Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information visit accor.com. Or become a fan and follow us on Twitter and Facebook.

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Line Crieloue
Senior PR Manager Accor Luxury Brands
Phone: +33 1 45 38 18 11
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