Industry Update
Supplier News12 June 2019

Avendra Recognizes Top Suppliers for Outstanding Supply Chain Performance

2019 ‘Meet the Truck’ award recipients are rated on order fulfillment, trailer load, product integrity and overall performance

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1 min
Avendra LLC

By Karen Holden

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Quality assurance throughout the supply chain is top of mind for Avendra. It's imperative that hoteliers' purchasing requirements are being met by our approved suppliers. That's why we've been conducting "Meet the Truck" audits at customer locations for the past 15 years. Not only does this program enable suppliers to improve their performance metrics and ultimately serve customers better, but it has become one of our customers' most valued services in mitigating risks and ensuring peace of mind. It's quality assurance programs like this that guarantees customers receive the correct products at a quality level and meet or exceed their expectations.

Here's how the Meet the Truck program works: An Avendra Quality Assurance associate visits a customer location on a day when multiple deliveries are expected and conducts an audit at the time of delivery. Contracted suppliers are not informed of the audit in advance. Avendra suppliers are rated on order fulfillment, trailer load, product integrity and overall performance. Suppliers who do not receive a perfect score on the audit are provided feedback to help ensure their continued improvement. Suppliers who have deficiencies during their inspections must provide Avendra with written notice of their corrective action.

This program is one of many reasons why Avendra suppliers are considered among the best in the industry:

  • Of the 850+ hospitality suppliers with which Avendra contracts, 237 scored 95 percent or better, and 250 received audit scores of 90 percent or better.
  • To receive an Avendra Meet the Truck award, suppliers must participate in four or more audits in a 12-month period and receive an average score of at least 95 percent.

In 2019, Avendra's Quality Assurance team conducted 1,444 Meet the Truck audits at 479 customer locations. These audits were in addition to the 782 supplier audits conducted at Avendra manufacturers' and distributors' facilities. As a result, 86 suppliers received the Avendra 2019 Meet the Truck award, naming them hospitality's top performers.

Please join me in congratulating the following recipients:

  • Alpha Bakery – Lyndale
  • Baldor Specialty Foods, Inc.
  • Ben E. Keith – Dallas-Ft. Worth, TX
  • Berkeley Farms, LLC
  • Bix Produce Company
  • Cambridge Packing Co.
  • Charlie’s Produce
  • Charlie’s Produce – Portland OR
  • Chefs’ Warehouse – Maryland
  • Chefs’ Warehouse – New York
  • Chefs’ Warehouse – Northern California
  • Chefs’ Warehouse – Provvista
  • Chefs Warehouse Midwest
  • Coastal Sunbelt Produce Company
  • Collins Produce
  • Dean Dairy Holdings, LLC dba McArthur Dairy, LLC
  • Dean Dairy Holdings, LLC dba T.G. Lee Foods, LLC
  • Del Monte Meats (Port Seafood)
  • Del Monte Meats (San Francisco)
  • Downtown Produce
  • European Imports, Ltd.
  • Featherstone Foods, Inc.
  • FreshPoint-Atlanta
  • FreshPoint-Central Florida
  • FreshPoint-Dallas/Ft. Worth
  • FreshPoint-Denver
  • FreshPoint-Nashville
  • FreshPoint-San Antonio – South Texas
  • FreshPoint-Tampa
  • GFS – Atlantic
  • GFS – Calgary
  • GFS – Ontario
  • Gordon Food Service – Sheperdsville, KY
  • Gourmet Foods International – Northeast
  • Greenleaf Produce
  • Halperns’ – Ft. Lauderdale (Meat)
  • Halperns’ – Orlando (Meat)
  • Halperns’ – Atlanta (Meat)
  • Hardies Fresh Foods
  • Hardies Fresh Foods-Dallas
  • Highland Baking Co.
  • Interbay Food Company
  • J. Ambrogi Foods
  • J.J. McDonnell & Co., Inc.
  • K & M Meat Company Inc.
  • LA Specialty (Arizona Office)
  • Le Chef Bakery
  • Leonard Fruit and Vegetable Wholesale Inc.
  • Louisiana Foods
  • M.F. Foley Co., Inc. dba Foley Fish Company
  • Masada Bakery
  • Meats by Linz, Inc
  • Metropolitan Meat, Seafood and Poultry
  • Northern Haserot
  • Northern Illinois Milk
  • Pat LaFrieda Meat Purveyors
  • Paul W. Marks Co.
  • Premier Produce, Inc.
  • Prestige Farms
  • ProFish
  • San Francisco Specialty Produce
  • Santa Monica Seafood
  • Shamrock – Denver, CO
  • Shamrock – Phoenix, AZ
  • Sid Wainer
  • Soft Stuff Distributors, Inc.
  • Southern Food Groups, LLC d/b/a Meadow Gold (Hawaii)
  • Supreme Lobster and Seafood
  • Testa Produce
  • US Foods – Albany, NY
  • US Foods – Allentown, PA
  • US Foods – Knoxville, TN
  • US Foods – Manassas
  • US Foods – Memphis
  • US Foods – Metro, NJ
  • US Foods – Milwaukee
  • US Foods – Montgomery, AL
  • US Foods – Plymouth
  • US Foods – Port Orange
  • US Foods – Roanoke, VA
  • US Foods – San Francisco, CA
  • US Foods – Seabrook
  • US Foods – Swedesboro, NJ
  • Wabash Seafood Co.
  • West Central Produce
  • Y. Hata & Co.

About Karen Holden


Karen Holden is Vice President of Quality Assurance and Operational Analysis, Avendra, North America’s leading hospitality procurement services provider. With 25 years of experience in Foodservice and Hospitality, Holden has extensive experience in multi-unit management. She worked with HMS Host and spent 10 years with Marriott in distribution and quality assurance. Holden is a graduate of University of Florida Business School and Baltimore’s International Culinary College.

About Avendra

Avendra is North America's leading hospitality procurement services provider. Our supply chain management solutions are tailored to our clients' business strategies and deliver benefits beyond great savings. We combine years of hospitality expertise, purchasing power, services and software to help customers impact the bottom line, improve operational performance, and better serve guests. More than 8,000 customers rely on Avendra as a trusted partner. Avendra is headquartered in Rockville, Maryland and has regional offices throughout North America. Additional company information can be found at www.avendra.com.

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Barb Worcester
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