Source: Revinate, Inc.

Go Moment is now part of Revinate, Inc.

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Go Moment®, the world's leading provider of real-time artificial intelligence guest communication solutions for the hospitality industry, will give HITEC Minneapolis 2019 attendees their first look at the transformative new and upcoming advancements for their award-winning smartconcierge Ivy®. Company CEO Raj Singh has also been selected as a featured speaker at the event, hosting a Tech Talk session at the HFTP booth on Wednesday, June 19th at 2 PM, titled, Doing Less with AI.

Celebrated as the most influential hospitality technology conference, this year's HITEC takes place June 17th through the 20th in Minneapolis and is expected to draw a record number of attendees, including the brightest minds and hottest suppliers representing hotels, resorts, and technology. As a featured exhibitor, Go Moment will be offering an exclusive preview of its latest cutting-edge advancements and revenue enhancing smartconcierge solution at booth #3119. There will also be a 30-minute demo of the Ivy / Alexa integration at the Alexa for Hospitality Booth #3046 on Tuesday, June 18th at noon and Wednesday, June 19th from 11 AM.

Ivy brings together a combination of technology and human interaction to refine and improve upon the guest experience through the convenience of text and voice messaging. Welcoming every guest after check-in, the smartconcierge seamlessly addresses and automatically resolves guest questions and requests, driving staff efficiency, and faster response times. Ivy also provides up-sell and marketing opportunities to generate additional revenue. The intuitive technology learns from and customizes each subsequent guest interaction for particulars including language, dining preferences, housekeeping requirements, special occasion desires, reminders and alerts, spa and other entertainment bookings, and methods of communication. It can do this at scale, concurrently managing individuals and groups, while interfacing with most PMS and rapid response systems.

"Until recently, the idea of managing tens of thousands, even millions, of hyper-personalized guest interactions simultaneously in seconds would have seemed impossible," explains Raj Singh, CEO of Go Moment. "Today, powered by Ivy, this is possible. Before 2019 concludes, Ivy's guest interactions are expected to exceed 40 million. This year we released the HotSOS back of the house integration, smart suggestions for staff to click recommended verbiage via text, and so many other game-changers. We are looking forward to sharing all the latest enhancements we've been working on at HITEC."

Event media and attendees are invited to visit booth #3119 to meet with the Go Moment team and view live Ivy smartconcierge demos. Hoteliers will also be able to sign up for a complimentary comprehensive Hotel Guest Engagement Assessment.

To learn why leading hotels, resorts and, casinos have partnered with Go Moment to help increase guest satisfaction, enhance efficiency, and drive new revenue opportunities, please visit gomoment.com or call 1 800-701-0414.

About Revinate

Revinate empowers hoteliers to directly connect with their guests.

Our Guest Data Platform and communication solutions unlock revenue for hoteliers and put them in control of the full guest experience — initial research, booking, check-in, throughout the stay, and even after check out — all via the communication channels that guests prefer, whether it's voice, text, email, or web.

More than 12,000 hotels globally bank on Revinate to drive direct revenue and deliver delightful guest experiences.

Ask us how we do it. Visit our website to get a demo.

Deborah Pevenstein
VP, Marketing