Industry Update
Supplier News17 June 2019

Volara Teams with CIRQ+ to Power its New, Multimodal, Voice-Based Guestroom Device

Hotel guests can control room temperature, lights, and TV by speaking commands to any voice assistant selected by the hotel; Visit CIRQ+ in Booth 908 and Volara in Booth 2408 today at the Minneapolis Convention Center

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Volara Provides First Voice-Based Guest Engagement Solution for the Hospitality Industry

Minneapolis, Minn. — Today at HITEC Minneapolis, Volara is partnering with CIRQ+ to augment the company's new multimodal interface system that includes an unprecedented guest Opt-in capability that takes voice privacy and security in the guestroom to new levels. Volara's conversation-management software and secure integrations will enable guests to use voice to communicate through the CIRQ+ Smart platform, an embedded room control and energy-management system, while enhancing the guests' stay with optimized comfort and convenience.

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Now, when guests enter their hotel rooms, they can speak commands to the CIRQ+ supported voice assistant selected by the hotel (Amazon Alexa, Google Assistant or IBM Watson) to control room temperature, lighting and the TV. With CIRQ+ enhanced with Volara voice capabilities, guests have a new way to learn about hotel amenities, request food and beverage orders, set a wake-up call, book spa services, request housekeeping, call the valet and discover local points of interest and activities.

See CIRQ+ powered by Volara in Booth 908 and visit Volara in Booth 2408.

"CIRQ+ has expanded its unified system capabilities to deliver the most advanced Smart Room control system in the industry that now includes voice technology," said Yani Deros, CEO and co-founder of CIRQ+. "As the industry leader for enterprise voice solutions, Volara's conversation-management software assures that guests' conversations are not associated with their personally identifiable information and that the hotel's proprietary data is protected from falling into the wrong hands. Coupled with the CIRQ+ new patent pending Voice Opt-In features that no other system has, we are exceeding the at home experience by enabling travelers to engage with the hotel room and services by voice in a way that is interactive, customizable, fun and protects privacy on the guest's terms."

Volara provides cloud-based, platform agnostic, real time, multi-property conversation management software and a secure integrations hub that makes voice technology enterprise deployable. Its software turns the major natural language processing platforms into a hotel business tool that drives more efficient guest service, influences guests' behavior by promoting hotel amenities and guest activities, measurably improves net promoter scores up to 20 percent, and helps hoteliers understand their guests better.

"Volara is pleased to be voice-enabling the new, multimodal CIRQ+ Smart platform that will enable hotels to deliver contextually relevant, totally awesome, conversational experiences at scale," said David Berger, Volara CEO. "Through this integration partnership we are meeting a rising demand among guests to engage with their hotel by voice. Volara and CIRQ+ also have unique platform features that safeguards and protects guests' personal information and ensures that their private conversations are never associated with the profile of the guest.

"Hoteliers shopping HITEC Minneapolis for voice-based solutions should plan to stop by booth 2408 to see Volara's NEW secure integrations hub, multi-platform support, hardware ranging from wearables to screen-based solutions, and real-time reply updating in human voice with content tailored based on PMS data," he said.

About Volara

Volara is THE provider of custom voice-based solutions for the hospitality industry. It's the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara is also a launch partner of Alexa for Hospitality and Google Assistant Interpreter Mode. Volara's proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa devices in the enterprise today and over a million people have used voiced-based solutions powered by Volara. To learn more about Volara, visit https://volara.io.

About CIRQ+

Headquartered in Scottsdale, AZ, CIRQ+ is a disruptive hospitality technology that offers a Cloud based technology system that delivers a modular and future-proofed solution bridging the gap between guest comfort and engagement while delivering a state-of-the-art energy management system for reducing property operating costs. CIRQ+ is the first and only patented modular Smart System in the industry. The System has elevated the standard for Smart Room controls with its multimodal interface that allows properties to evolve with the ever-shifting demands brought on by time, technology and tech savvy guests for years to come. For more information, visit: https://cirqplus.com/.
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