This sentiment survey was conducted by Horwath HTL Indonesia, in conjunction with the PHRI (Indonesian Hotel & Restaurant Association) to gauge the initial impact of the COVID-19 pandemic. The survey was open from 6 - 13 March, received an unprecedented 676 responses, with the following key takeaways:

  • 70-75% of hoteliers believe the impact will be felt for less than 6 months but it's 'much worse' than any previous health scares
  • Performance H1 2020: total revenue down 25 - 50% (36%) & >50% (26%)
  • Domestic Corporate, FIT & Group was expected to bounce back post-pandemic
  • A worrying 40+% believed that Foreign FIT & Group would never recover
  • Major business concerns (top 3): labour costs (38%), utilities (28%) and taxes (26%)
  • Government assistance sought (top 3): tax rebates (93%), build innovative tourism campaigns (83%), reallocate MICE budgets to financially assist hotels (77%)

About Horwath HTL

Horwath HTL is focused one hundred percent on hospitality, tourism, and leisure consulting. Our services cover every aspect of hotel real estate investment, tourism, and leisure development. Our clients choose Horwath HTL because we have earned a reputation for impartial advice that will often mean the difference between failure and success. Each client project is unique, and they rely on us to utilize the experience we have gained throughout our 100-year history to assist them in achieving their goals. Being a global firm with 52 offices in 40 countries, we have successfully carried out over 40,000 assignments for both public and private clients. As part of the Crowe Global network, a top-ten accounting, and financial services network, Horwath HTL is the number one choice for companies and financial institutions looking to invest and develop in the industry.

For more information, please visit www.horwathhtl.com.

Stephanie Henley
Horwath

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