Q&A: Trivago CEO shares vision for “moment in time” when travel resumes in a post-crisis world
In February - which was just two months ago - Trivago CEO Axel Hefer noted during the company's latest earnings call that the initial impact from the COVID-19 coronavirus was primarily felt in markets with close ties to China.
Now, COVID-19 has brought all global travel to a near standstill.
As a response to the pandemic, the Düsseldorf, Germany-based travel metasearch company changed its internal management philosophy and shifted focus on its plans for a post-crisis environment.
In an interview with PhocusWire, Hefer discusses his outlook for travel, how Trivago is preparing for the future and the role of metasearch during the recovery.