Singapore Shows What the New Clean Is With Audit Initiative for Hotels
Guests trust hotels to be clean. Post-coronavirus, they want proof. Some will want it even in the contract. One country, Singapore, is helping its hotels nationwide to show proof with a new audit and certification.
Ask hotels to name their competitive edge, the tricolon "location, location, location" is the hackneyed response. It no longer applies. Cleanliness has become one of the three most important factors in the road to recovery and in the future. And this is changing practices.
"I see contracts including clauses about room and meeting space cleaning," said chief operating officer Bruce Rosenberg. "For meeting spaces large and small, the current standard nightly clean-up will have to be reviewed and re-defined."