Travelers may need to prepare for a contactless, surveillance-led experience
As investors in the travel industry we often need to predict the future, or at least get some orientation around it.
Today this is particularly challenging, as the COVID pandemic is unpredictable and we still don't know everything about it.
While we can't conclude exactly what the future may hold, we can establish an overall trajectory and an overarching narrative that we refer to as a theme. Themes are provocative speculations on how change creates new organising patterns.
While they rarely come true in the fullest sense, they allow us recognize an emerging context.
For the travel sector we have identified three keys themes.
