Behind The Scenes With A Hotel Expert: How To Open Post-COVID

As restrictions ease and hotels begin to reopen, hope slowly begins to re-emerge for the travel industry. We begin to think about about the possibility of discovering new places - as well as the return to old favourites.
Here, Matthew Lewis, vice-president of operations at Celtic Manor Resort, talks to Forbes about the process of reopening in these uncertain times and his thoughts on what the road ahead looks like.