Horwath HTL Sentiment Survey: Hungarian Hotel Market & COVID-19 Impact

Horwath HTL Hungary, in cooperation with the Hungarian Hotel & Restaurant Association, provides a snapshot report based on a national online sentiment survey to reflect on the unprecedented challenges in 2020, through the first- hand feedback of hoteliers.

Hungarian Hotel Market Sentiment Survey

Horwath HTL Hungary, in cooperation with the Hungarian Hotel & Restaurant Association, provides a snapshot report based on a national online sentiment survey to reflect on the unprecedented challenges in 2020, through the first- hand feedback of hoteliers.

Our sentiment survey aimed to address the following points:

  • Current situation of hotels in Budapest and the countryside
  • Measures taken to avoid even permanent closures
  • Hoteliers' market sentiment for the years ahead
  • Further state subsidies needed for the survival of thehotel industry

The current crisis cannot be compared with previous crises, due to its main cause and nature. For that reason, it is important to highlight that our survey is limited to presenting a snapshot in time, even if its conclusions are based on observations of the summer season during which many restrictions were eased. Actions such as the severe travel restrictions introduced on the 1st of September in Hungary or other global or EU level measures can fundamentally transform short- and mid-term expectations. In addition, the end of state-subsidised wage support period (for most hotels in August or September) could easily trigger a second wave of mass downsizing, further damaging the industry.

Key findings:

  • The result of our survey revealed that Budapest hotels expect an over 70% revenue loss in 2020 vs 2019. In contrast less than half (42%) of respondents from the countryside hotels expect a loss of between 20% to 40%.
  • The majority of Budapest hoteliers expect having to wait until 2023-2024, to reach 2019 GOP results, while countryside hotels expect the recover by 2021-2022.
  • It is important to mention that 10% of respondents were still closed in September, of which 90% are located in Budapest.
  • The crucial importance of the extension of wage support is evident both in Budapest and the countryside.

Media Contact

Stephanie Henley

[email protected]

Markets & Performance Markets & Performance Europe Hungary

At Horwath HTL, our focus is one hundred percent on hotel, tourism and leisure consulting. Our services cover every aspect of hotel real estate, tourism and leisure development. Our clients choose us because we have earned a reputation for impartial advice that will often mean the difference between failure and success. Each project we help is different, so we need all of the experience we have gained over our 100-year history.