NextGuest Announces the Release of the New Dorint Member Portal
NextGuest designed a new portal for the Dorint loyalty program that incorporates data-based personalization and seamless integration.
New York, NY - NextGuest is proud to announce the release of a new online portal for the Dorint loyalty program. Dorint is an international hospitality company that boasts an impressive portfolio of business hotels, vacation rentals, and resorts across Germany, Switzerland, and Austria.
NextGuest addressed this challenge by incorporating personalization based on customer data gathered through CRM, allowing each member to enjoy a unique experience based on their history and loyalty level. The portal was seamlessly integrated with the booking engine to provide an easy login experience and a shorter booking path. As a result, members are served personalized offers and can easily access member rates.
"We have been successfully managing our customer relations with NextGuest over the last 15 years. The recent implementation of our new Member Portal simplified and highly personalized the way we engage and retain our valued Dorint Card Members, convincing us once again that NextGuest has been the right choice for us," says Christian Lewitzky, Head of eCommerce at Dorint.
"We are proud that we were able to show off all that our technology can do," says Luke Markesky, Vice President of Production & Product at NextGuest. "Having a great partner enabled us to innovate and push the boundaries of our CMS and personalization tools in our ongoing efforts to enhance the digital experience for hoteliers and their guests."
NextGuest's Executive Chairman, Felix Laboy, also expressed his enthusiasm. "I'm thrilled that we can continue our tradition of excellence and provide our clients with products that exceed their expectations. The hospitality industry is always changing, and finding new ways to leverage our technology is the way we stay at the forefront."
NextGuest CRM is a worldwide leader in hospitality CRM services. We work closely with hoteliers to offer a CRM platform that targets guests with dynamic, relevant communication before, during, and after their stay.product details
NextGuest provides hoteliers with everything they need to thrive in the digital world, with bespoke technology solutions developed to meet the needs of luxury hotel clients coupled with elegant design capabilities that bring brands to life. We marry the power of data with brand discovery to uncover unique strategies that apply to everything from website design, content marketing, CRM, and more, helping the world's top hotel brands maximize ROI as they acquire, convert, and retain guests throughout the travel planning journey. While each of our services is available on its own, the integrated technologies, marketing, and consulting offerings work together to increase digital engagement and generate revenue for hoteliers, allowing them to focus on what matters most — serving their guests. www.nextguest.com | [email protected]