Industry Update
Supplier News13 January 2021

Pegasus Named Best CRS in the 2021 HotelTechAwards

Pegasus CRS platform honored for the fourth consecutive year by Hotel Tech Report

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Pegasus, a leading global provider of hotel reservations and distribution solutions, has again been named #1 Central Reservation System in the 2021 HotelTechAwards.

This is the second year in a row that Pegasus has won this honor, and the fourth consecutive year that the platform, previously known as RezTrip by Travel Tripper, has been honored in the HotelTechAwards as a leading CRS. Travel Tripper previously won the #1 CRS title in 2019 and the runner-up award in 2018.

The HotelTechAwards, often referred to as "the Grammys of Hotel Tech," determine the best hotel software products across every category based primarily on customer feedback but also on key data points such as integration compatibility, organizational health, partner network strength, and customer support quality.

Reviews from verified users of Pegasus praise the platform's user-friendliness, extensive distribution network, and robust features, including unique capabilities such as Dynamic Pricing Rules and integrated Rate Match and Real Time Ads that help boost direct website contribution. Reviewers also overwhelmingly commend Pegasus for its customer support, citing the team's "prompt, efficient and effective service" from "well versed" product specialists that provide "holistic advice and recommendations that work for your entire distribution stack."

Pegasus is notably the only CRS company to have a verified HTR Global Customer Support Certification, meeting Hotel Tech Report's rigorous standards for excellence in pre-emptive support, reactive support, coaching and customer validation.

"Each month Hotel Tech Report helps more than 100,000 hoteliers research and vet technology partners for their properties. Winning a HotelTechAward is the highest achievement in the industry because it's based on real data. Hoteliers trust this award when making purchase decisions because scoring is transparent and participation is ubiquitous amongst the most reputable vendors in the industry," says Jordan Hollander, CEO of Hotel Tech Report.

"We are honored to be recognized again as Best CRS by Hotel Tech Report, especially as the distinction comes from the reviews of our own customers," says Gautam Lulla, CEO of Pegasus. "We pride ourselves not just on our innovative technology, but also on the strategic high-touch support that we provide to our customers—and the reviews clearly reflect this."

To read real customer reviews and ratings on Pegasus' solutions and services, visit their profile on Hotel Tech Report or learn more at


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About Pegasus

Pegasus combines high-tech innovation with high-touch service to give hoteliers more control over their revenue and distribution strategy than ever before. Following their merger with Travel Tripper, Pegasus enables hoteliers to better connect with their guests through an innovative and flexible platform of Reservations, E-commerce, Global Sales, and Business Intelligence solutions that help hotels drive demand and increase revenue and profitability, including the Pegasus CRS, named Best CRS 2022 by Hotel Tech Report. With more than 30 years of experience in global distribution, Pegasus serves hotels across 120 countries from eight offices worldwide in New York, Scottsdale, Las Vegas, London, Paris, Frankfurt, Tokyo, and Hyderabad. For more information, visit

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