The Lost Year: How COVID-19 Has Altered The Hotel Industry
Hoteliers Grapple With Human Consequences As Millions Remain Unemployed
At the outset of the COVID-19 pandemic, few hoteliers really understood the width and breadth of the crisis.
Thom Geshay, president of Davidson Hospitality Group, recalled a May 2020 trip from his home in Atlanta to donate stem cells to his cancer-stricken brother in Houston.
"I got to the Atlanta airport, and it was a ghost town," he said. "I mean, literally empty. This is the busiest airport in the world, and I'm going through security with a handful of people and had the plane mostly to myself."