Industry Update
Supplier News 2 June 2021

Hospitality AV Veteran John Watts Helps Position Mills James For Rapid Growth

Mills James' hospitality division transforms how clients view their AV partner

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Mills James

COLUMBUS, Ohio - Mills James announces John Watts as Vice President of Hospitality to lead the company's growing hospitality audiovisual services portfolio.

Watts brings more than 20 years of experience building and leading teams in the hospitality AV space. He has a proven track record for managing large-scale operations for some of the largest event companies in the world. Among other accomplishments, Watts helped grow a small regional portfolio of 11 properties into a 100-venue enterprise spanning the U.S., Mexico, and Puerto Rico.

With meetings returning, Mills James is in a strong position for growth, having weathered the pandemic well thanks to the company's breadth of event and video production services. In the convention and hospitality AV space, the employee-owned production company is making a big splash in an industry previously hampered by a commodity mindset.

"Our mission is to redefine hospitality audiovisual services," said Joe James, Mills James Chief Hospitality Officer. "We see hospitality AV as primed for innovation and reinvention, and John is the perfect person to build long-term partnerships with clients who want to differentiate themselves."

Unlike high-priced multinational AV corporations that have long held a monopoly on the market, Mills James manages every venue with a local ownership mentality. Employee ownership fosters a service mindset like no other, one marked by superior listening and communication skills, passion, professionalism, and the comfort of a familiar team.

"Mills James is known for providing a higher level of service in this industry. That's what attracted me to the company; not to mention unique production expertise that sets them apart in a big way," Watts said. "We can now bring a refreshing service mindset and powerful production capabilities to our clients."

ABOUT MILLS JAMES

Mills James is an employee-owned company whose mission is to craft and deliver experiences that deepen human connections and inspire people to care and act. For 37 years, Mills James has focused on elevating experiences, starting with the production experience itself. The firm serves Fortune 500 companies, startups, and not-for-profits all over the nation with offices, production facilities, and hospitality properties in five states. More information can be found at millsjames.com.

For more information, contact:

Mike Yearling | Managing Partner | Mills James | 614.313.3670 | [email protected]

Related Appointment

John Watts - Vice President of Hospitality

2 June 2021 — Mills James announces John Watts as Vice President of Hospitality to lead the company's growing hospitality audiovisual services portfolio. Watts brings more than 20 years of experience building and leading teams in the hospitality AV space.
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