Industry Update
Supplier News21 July 2021

DocMX powers digital transformation in Singapore hotels

Landmark Singapore hotels automate finance and other back-end processes with DocMX technology

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DocMX

20th July 2021, Singapore – DocMX announced today that several landmark hotels in Singapore have launched digital transformation initiatives leveraging innovative DocMX technology, with the support of the Singapore Tourism Board. Holiday Inn Singapore Orchard City Centre (IHG Group), Conrad Centennial Singapore and Hilton Garden Inn have all engaged in digitisation to increase productivity and resilience in the face of unprecedented challenges in the hospitality industry.

Collaborating with the forward-thinking teams in these hotels, DocMX enabled digitisation and automation of key operations in finance, accounting, reservations, sales and more. With a fast implementation turnaround, DocMX delivered savings by automating various manual tasks, and virtually eliminated printing-related expenditure.

The system allows efficient collaboration and sharing of resources across different business areas – even remotely when required. In short, going forward, the hotels will operate in a much more efficient and agile manner, to reduce risk as travel activity levels fluctuate in the coming months and years.

The Hilton and IHG hotels' initiative was supported by the Singapore Tourism Board (STB). Part of the wider efforts to help the travel industry in the wake of the pandemic, the STB encourages technology innovation and adoption, and the redesign of business models to improve productivity and competitiveness in the long term.

Audrey Lim, Director of Finance and Support at IHG Holiday Inn, said: “We have worked with DocMX and the Singapore Tourism Board to develop digitised efficiencies within our Finance operations. An area of significant benefit is revenue audit and various finance processes where our completion time has been significantly reduced. Collaborating with the DocMX team was a pleasure, we project that the technology will save us a lot of time, money and resources in the coming months and years!”

“We are very proud to have been selected by Singapore hospitality professionals as the preferred technology solution to future-proof their operations.” said Aaron Belton, head of Hospitality at DocMX. “Over many years, we have seen how our technology brings concrete productivity gains and savings to hospitality organisations - short, medium and long term.”

Read more about digitisation at IHG/Holiday Inn in Singapore.

About DocMX

DocMX is an innovative document management and process automation technology specifically designed for hospitality. With proven success in some of the world’s leading hospitality groups globally, DocMX has been awarded the Amazon AWS Travel & Hospitality competency in 2020, recognising its deep industry expertise and track record.

DocMX technology enables hospitality organisations to digitise and automate key processes, improving productivity in various operational areas such as reservation management, finance & accounting, HR, sales and more. Leveraging machine learning and flexible AWS platforms, DocMX makes leading-edge enterprise technology accessible to hotels of any size.

For company information, visit docmx.io

Contact:

[email protected]
docmx.io/media

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