Opt-In Housekeeping Model Offers Staff Flexibility, Guest Choice
Housekeepers Clean Stayover Rooms Less Frequently
Housekeeping models are shifting as the industry progresses through the COVID-19 pandemic, and operators are met with balancing guest preferences with the current labor market.
Other brands with similar policies include Marriott International, Wyndham Hotels & Resorts and Extended Stay America.
Sheenal Patel, CEO of Arbor Lodging Management, expects all brands will move to an opt-in housekeeping model.
Arbor Lodging Management manages properties under Marriott, Hilton, IHG Hotels & Resorts and Hyatt Hotels Corp. brands as well as independents.