Mandarin Oriental Hotel Group Moves Forward With Infrasys Point-of-Sale Across Portfolio and Installs Infrasys in Flagship Properties
WASHINGTON D.C. - Shiji has announced today that Mandarin Oriental Hotel Group has completed successful implementations at multiple properties, which then led to the installations at flagship properties in London and Hong Kong.
Due to the success of the installations, the internationally renowned luxury hotel group decided to continue deploying Infrasys Cloud POS, the leading food and beverage enterprise solution provider, across Mandarin Oriental Hotel Group due to its advanced features, flexibility, and around-the-clock global support.
Notable Mandarin Oriental properties in the Americas, Europe and Asia have gone live with the cloud-based POS, and together Shiji and Mandarin Oriental will continue to convert existing properties, as well as implement Infrasys into newly built properties moving forward.
“We have been thoroughly impressed by Shiji and the Infrasys team throughout the installation phases of Infrasys Cloud POS across our Mandarin Oriental properties around the world, particularly at our flagship properties in London and Hong Kong. Despite the challenges created by COVID during the last few years, the Infrasys implementation team has provided us with exceptional levels of service and has been very flexible and accommodating during these difficult times. We chose Infrasys Cloud POS not only as it is fiscally compatible and cloud-based, but also due to Shiji’s extensive global reach with offices around the world that speak the necessary languages and provide 24/7 support,” said Tina Stehle, Director Global Applications, Mandarin Oriental Hotel Group.
“We are thrilled to have been selected by Mandarin Oriental Hotel Group as their point-of-sale solution and look forward to continuing our partnership with them in the years to come. Our Infrasys Cloud POS was built with enterprise-hotel operations in mind like Mandarin Oriental and we are excited to deploy more and more of our solutions to their properties in all regions across the globe,” said Kevin King, Chief Operating Officer of Shiji Group.
About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 35 hotels and seven residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.
About Shiji Group
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world's leading hoteliers, delivering technology that works as continuously as the industry itself. That's why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. For more information, visit shijigroup.com.
