Source: Uniguest

Josh.ai has selected Volara, part of the Uniguest group of engagement technologies, as its choice partner for hotel applications of its innovative hardware products, including Josh Micro, Josh Nano, and Josh Core. Volara, the voice hub for the hotel industry, in supporting the Josh.ai ecosystem, brings the first voice assistant built specifically for the most discerning guests staying in the most prestigious hotel properties.

“Josh.ai is not for every hotelier,” noted David Berger, CEO of Volara and EVP of the Voice Division at Uniguest, “but Josh.ai is a must have for those hoteliers who aim to serve modern executive travelers. The world’s highest end city center accommodations and most exclusive luxury resorts are not replacing their highly trained professional staff with automation, but they are committed to providing their guests with the experiences and privacy they deserve with the control of their environment that they’re accustomed to in their luxury homes. Josh.ai – which is well established as the voice assistant for the successful, sophisticated, and discreet – provides the most natural and security conscious solution for controlling a hotel guest room just by speaking. We are proud to bring this innovative technology to the hotel industry”

“Volara is the proven provider of voice assistant solutions to the hotel industry,” said Alex Capecelatro, CEO of Josh.ai. “With extensive experience in voice technology integration, deep industry expertise, and an unmatched commitment to client service, there is no better voice-based solution provider serving hotels today. We knew from the first time we learned about their work and met with their team that Volara would be our partner of choice for Josh.ai in the hotel market. We are thrilled to align ourselves with Volara.”

Josh.ai is differentiated from others in the market through its:

  • Inclusive and empowering natural language voice control of connected living spaces
  • Ability to understand multiple commands in a single convenient request
  • Contextual awareness based on location, proximity, and previous requests
  • Capacitive touch surfaces on its microphones for adaptive device control
  • Design-oriented hardware, built purposefully to suit luxury environments
  • Intuitive iPad application for limitless customization and control
  • Localized processing for a more efficient and secure automation experience
  • Personalized scenes that incorporate multiple integrated technologies
  • Steadfast commitment to data privacy and security

IHG recently announced an implementation of Josh.ai at the Kimpton Rowan Hotel in Palm Springs, CA, which benefited from integrations with Ketra Lighting from Lutron, shades from Lutron, speakers from Sonos, the Frame TV from Samsung, Dish TV, and Roku. The voice controlled solution was also complemented by an IPORT mounted iPad through which guests could choose tap control for those quiet moments when voice is not suitable.

At launch, Volara and Josh.ai will benefit from integrations into industry leading connected devices across lighting, shading, climate, and entertainment brands. Luxury hoteliers will be able to cater to their guests with an unmatched level of comfort and elegance. In doing so, transforming the standard in hospitality experiences.

Volara is accepting applications from hoteliers who envision providing the benefits of Josh.ai to their guests. Such hoteliers may contact Volara at [email protected].

About Josh.ai

Josh.ai is a Denver-based company with offices in Colorado and California. The company launched in 2015 and creates products and platforms that enable true natural interaction with technology in everyday life. With a focus on AI, machine learning, and design-first hardware, the mission at Josh.ai is to transform how we live in our environments. For more information, please visit Josh.ai or email [email protected].

About Volara

Volara is THE provider of custom voice-based solutions for the hospitality industry and the partner of choice for Josh.ai. It's the only provider of voice-based solutions to the hospitality industry with the Alexa for Business Service Delivery Designation from Amazon. Volara is also a launch partner of Alexa for Hospitality, Google's Hotel Solution, and Google Assistant Interpreter Mode. Volara's proprietary software creates a hotel business tool atop the leading smart speakers and natural language processing platforms. Volara's proven best practices ensure high utilization rates and an optimal guest experience that creates personal and remarkable engagement with brands. Volara is the largest manager of Alexa and Google Assistant solutions in the enterprise today and over 20 million people have used voice-based solutions powered by Volara. To learn more about Volara, visit https://volara.io.

About Uniguest 

Uniguest is a global leader in providing connected technology solutions to enable those in hospitality, senior living, sports/stadiums, entertainment, retail, education, government, corporate, and enterprise to engage with their audience. Uniguest is highly focused on creating deep client relationships as evidenced by its most recent NPS score of 78. Uniguest provides turnkey technology solutions that include hardware and software solution packages, professional services, system implementation, and 24/7/365 multi-lingual support. The Uniguest family incorporates the Tripleplay, Touchtown, Volara, Planet eSteam, UCView and JANUS Displays technology and teams. For more information visit www.uniguest.com or contact Uniguest Head of Marketing, Stephanie Scott, [email protected]