Quicktext, the hospitality specialist in AI and Big data, announces a new partnership with AMR™ Collection, now part of Hyatt Hotels Corporation.

Founded in Paris in 2017 by Daniel Doppler and Benjamin Devisme, Quicktext offers hotels innovative artificial intelligence, structured data, and big data solutions dedicated to the hospitality industry in 76 countries. In 2021, Quicktext provided more than $139 million of booking requests to its clients and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzen China.

AMR™ Collection by World of Hyatt selected Quicktext for the seven resort brands that constitute their resorts collection portfolio: Secrets Resorts & Spas, Dreams Resorts & Spas, Zoëtry Wellness & Spa Resorts, Breathless Resorts & Spas, Sunscape Resorts & Spas, Alua Hotels & Resorts, and Vivid Hotels & Resorts.

By partnering with Quicktext, AMR™ Collection is able to launch a virtual assistant powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages. Conversations that require human attention are fast-tracked to customer service staff.

AMR™ Collection is pleased to provide guests with the opportunity to communicate in real-time, enhancing their stay and providing the highest level of service they have come to know and expect. Secrets Resorts & Spas are the first brands to roll out this new service.

About AMR™ Collection

As part of Hyatt’s portfolio of brands, the AMR™ Collection is one of the largest portfolios of luxury, all-inclusive resorts in the Americas and Spain and includes seven distinct resort and hotel brands designed to celebrate every moment for every lifestyle and stage of life including Secrets® Resorts & Spas, Dreams® Resorts & Spas, Breathless Resorts & Spas®, Zoëtry® Wellness & Spa Resorts, Vivid Hotels & Resorts®, Alua Hotels & Resorts® brand, and Sunscape® Resorts & Spas.

Stay tuned for details on how and when AMR™ Collection European properties will participate in Hyatt’s World of Hyatt loyalty program. The AMR™ Collection of brands is continuously raising the all-inclusive concept to a new level of luxury with its signature Endless Privileges®, Unlimited-Luxury®, and Unlimited-Fun® programs.
Located throughout Mexico, Jamaica, Curacao, Dominican Republic, Costa Rica, Panama, St. Martin, St. Lucia, Spain, and Greece, the approximately 100 award-winning properties under the AMR™ Collection treat every guest to premium accommodation, desirable locations, and exceptional inclusions.

Press Contact: Luisa Yen, rbb communications: [email protected]

About Quicktext

Quicktext was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. More than 75 employees form its teams in 10 offices around the world.

Europe: London, Paris, Barcelona, Prague
Americas: New York, Mexico, Punta Cana,
Asia and Oceania: Guangzhou, Bangkok, Melbourne.

To date, more than 1400 hotels in 76 countries are already using Quicktext and Velma, its AI.

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