HN World Panel: Tight workforce — Photo by Hospitality Net

From 27 June until 30 June HITEC took place at the Orange County Convention Center in Orlando. Everybody was really excited that the 50th edition of the show could be celebrated in person again. Hospitality Net was present too and we questioned industry experts on the show floor about some hot topics within the industry at the moment.

The first question was: Tight workforce — Whether it's tech-enabled or not, what would be your number one advice to hoteliers in solving the current workforce problem?

Listen to what the industry experts at HITEC Orlando had to say about this topic!

Michael Levie
COO at citizenM

The citizenM philosophy is ‘affordable luxury for the people’, offering guests all the luxuries they would expect from a high-end hotel in a prime location, but without sky-high prices. citizenM was founded by Rattan Chadha, the founder and former CEO of the fashion brand Mexx. The first citizenM hotel opened at Amsterdam’s Schiphol Airport in 2008, followed by citizenM Amsterdam in 2009 – more

Tess Mattisson
CEO of Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones – more

Warren Dehan
President of Maestro PMS

Maestro PMS is hospitality’s leading provider of Web Browser Based and Windows property management system software with flexible options to deploy cloud hosted, private cloud and on-premise. Designed for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups looking to support a digital guest journey – more

Paul Rantilla
Chief Commercial Officer at Birchstreet Systems

BirchStreet Systems, Inc. provides global enterprises with a complete procure-to-pay business solution deploying a SaaS model using cloud technology. BirchStreet software focuses on improving business processes by automating eProcurement, AP Automation, Inventory Control, Invoice, Recipe, & Pay Management, Capital Projects, Sourcing & Analytics modules to support the hospitality industry – more

Speleos Dravillas
Chief Revenue Officer of Nomadix

With more than 25 years of experience, Nomadix enables over 5 million daily internet connections in over 150 countries. With a global reputation for unparalleled reliability and ease of management, its patented gateways are the industry standard in hospitality, used by tens of thousands of properties and supporting millions of rooms worldwide – more

Jonathan Rojas
Co-Founder of Whistle

Whistle is ranked #1 out of 40+ platforms in the world and the only platform that's achieved Amazon's Travel & Hospitality Competency. Whistle's all-in-one contactless messaging platform is trusted by 10,000+ hoteliers from big brands to independent boutiques around the world – more

Neil Foster
Director of Technology at Coast Hotels

Coast Hotels offers properties throughout British Columbia, Alberta, Northwest Territories, the Yukon, Alaska, California, Hawaii, Oregon and Washington. Coast owns, manages and franchises properties in cities large and small. As one of North America’s growing - and Canada’s largest - hotel brands, Coast owes its continued expansion to its commitment to exceptional service, prime locations, value, and guest satisfaction. – more

Anders Johansson
CEO of Demand Calendar

Demand Calendar connects and aligns all the roles in the commercial team in independent hotel groups to become more productive working towards the same goals. As a result, on average and over time, our customers have increased their market share by 0.06, which translates to millions of dollars in additional room revenue – more

Stephen Burke
Founder and CEO of Robosize ME

Robosize ME is a process automation specialist for the global hospitality industry, helping companies automate their operational processes based on unique industry knowledge and deep experience. Our virtual robots can help hospitality providers automate processes and optimize human effort in all areas of hotel operations, including reservations, front of house, back office, revenue management, group sales, engineering and meetings and events – more

Barbara Espinosa
Product Manager at Venza

Drawing on decades of experience, VENZA is a data protection company that can help organizations mitigate their vulnerabilities and ensure compliance, keeping guests and their data safe from breaches. By delivering a security solution for readiness, reassurance and response, VENZA offers 360-degree visibility for proactive management of risks — so users can focus on guest service and building trust in their brand – more

Niam Shah
Co-Founder of OTA Savings

Numan Dharani
COO & founder of hifive