Wilmina, a new award-winning hotel, selects Mews as its hospitality cloud
The Berlin design hotel values Mews’ modern interface, ease-of-use, and impact on the guest experience.
Mews, the award-winning hospitality cloud, has been chosen by Wilmina hotel in Berlin as the PMS to help deliver remarkable guest experiences.
PRAGUE / BERLIN - Mews, the award-winning hospitality cloud, has been chosen by Wilmina hotel in Berlin as the PMS to help deliver remarkable guest experiences.
Wilmina opened in April 2022 and has already made a splash on the hotel scene, winning Hotel Property Award 2022 at the 196+ hotelforum. The hotel – formerly the Charlottenburg Women's Prison – is part of a listed 19th-century ensemble. Sheltered by hidden, lush gardens and interflowing courtyards, the building has been transformed by Grüntuch Ernst Architects. In dialogue with the existing spaces and with traces of former use, they created a contemplative space of retreat in the middle of Berlin. Now a family-run hotel with 44 rooms and suites, a rooftop terrace, library, bar, spa, and gym, it offers guests a high level of comfort and serenity.
“It was clear from the first time you see the Mews platform that it’s easy to work with,” said Jannick Boehme, Opening Director at Wilmina Hotel Berlin. “You don’t have to train people for weeks or even days to understand the system; it’s more like an app where our team can quickly learn all the essential things like check-in, check-out and payments.”
“Wilmina is a special hotel and we’re thrilled to have them as part of the Mews Community,” said Matt Welle, Mews CEO. “Their combination of rooms, dining and event space is beautifully realized, while their commitment to modern, hybrid hospitality means they’re well placed for an exciting future.”
The hotel is using Mews Terminals in order to fully connect their payments system, which also brings valuable time savings for staff and guests. They’re also ready to start using Mews Online Check-in and Check-out in order to give guests more choice for their journey.
Jannick continued: “It’s obvious that Mews doesn’t just take something old and try to build on it. They really thought about how a hospitality cloud should work in order to serve its users and its guests, things like getting rid of the night audit that was surprising at first, but it works and it simplifies operations.”
About Mews
Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping, and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and listed among the Best Places to Work in Hotel Tech for six years running by Hotel Tech Report.
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