Ruby Hotels Implements Shiji Enterprise Platform as PMS Across the Group to Streamline Operations and Enhance Guest Experience
After a pilot period, Ruby Hotels has implemented Shiji’s next generation property management system, Shiji Enterprise Platform, for all its hotels across the group.
Berlin, Germany - Shiji, the global hospitality technology innovator, has announced that Ruby Hotels has successfully implemented Shiji Enterprise Platform (PMS) across all properties. The collaboration aims to enhance the guest experience and improve operational efficiency by streamlining IT maintenance and security.
Ruby Hotels, recognized for its lean luxury design and great guest service, has built the group around the philosophy of being smart with space, streamlining processes and digitising systems, to save costs for the hotels and guests.
Shiji Enterprise Platform, built from the ground up with a multi-property architecture, was designed to enhance efficiencies for groups and chains, especially across multiple countries. Functionalities such as advanced security and privacy management, process automations, group guest profile management made the platform ideal for the group. Other features such as central management and configuration, allows the group to open hotels faster, reduces workload for on-property teams so they can concentrate on the guests and strengthen customer loyalty, moving other tasks to group level.
We are excited to partner with Shiji and implement Shiji Enterprise Platform in our hotels, it supports our lean luxury model and gives us more ways to optimise the guest journey. Shiji's solutions contribute to our efforts to digitise the guest experience and streamline our operations. With the growth that is already in play for the group, we needed a system that can deal with new hotel openings and fits our geographical roadmap. Shiji is set-up for that. Fabian Zellinger, Vice President Corporate Development, Systems & New Ventures of Ruby Hotels
Ruby Hotels has implemented Shiji Enterprise Platform across all their hotels in Austria, Germany, Switzerland, Netherlands, and the UK. The new hotels in Ireland, and Italy are also being equipped with Shiji Enterprise Platform, an important aspect of the platform is scalability and being able to bring a new hotel live in a matter of hours instead of days.
Working with such an innovative groupas Ruby Hotels is really an honour for us. The fast growth of the group combined with a true vision for hospitality and using technology as a solution to bring even better service and luxury to the guest is visionary. At Shiji we see technology as the vehicle to enable hotels deliver better guest experience sand Ruby Hotels really does that. Wolfgang Emperger, Senior Vice President for Europe, Africa, and the UK & Ireland region at Shiji Group
About Shiji Group
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based solutions include property management system, point-of-sale, guest engagement, distribution, payments, and data intelligence for over 91,000 hotels worldwide, including the largest hotel chains. With more than 5,000 employees across the world, Shiji is a trusted partner for the world's leading hoteliers, delivering technology that works as continuously as the industry itself. That's why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions. For more information, visit shijigroup.com.
