Source: IRIS Software Systems

IRIS, the global provider of digital F&B and guest experience platforms, will be demonstrating their newly released online ordering features during HITEC to showcase how hoteliers can boost F&B revenue by up to 40%.

IRIS’ guest experience platform includes digital F&B ordering, guest directory and mobile concierge solutions, all of which make it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

The company will showcase a range of new features at HITEC Toronto, the world’s largest hospitality tech conference, between June 26 to 29 at the Metro Toronto Convention Centre.

IRIS will be on booth #2328, demonstrating how the following features have been designed to improve staff efficiencies, maximise revenue opportunities and personalise the guest experience:

  • Open Tab - for guests to start a tab, order multiple rounds of food and drink and pay in one single transaction at the end.
  • Pay at Table - for guests to retrieve their bill at the end of a meal and pay directly via the app.
  • Search and filter function - to cater for allergens, intolerances, and preferences.
  • Clearer pricing display.
  • Split bill feature - to ease group bill settlements.
  • Call wait staff button - for guests to call for a member of staff.
  • Advance Grocery ordering - for guests to pre-order groceries and toiletries in advance of their stay.

The platform enables hotels and restaurants to provide a flexible and complete digital ordering experience. As a result, hotels can reach and engage with their guests in a way that suits them, whilst at the same time driving ancillary revenue and saving resources.

Graham Rushin, VP Sales and Marketing commented, “It’s an exciting time of growth for IRIS which has seen a 41% increase in F&B revenue through our platform year on year. This not only demonstrates the high demand for mobile technology for both guests and operators alike, but also highlights how online ordering enables hotels to reach more guests, enrich the guest experience and free up staff time.

We’re looking forward to exhibiting at HITEC, the world’s largest hospitality technology showcase. It’ll be great to connect with partners and hoteliers, and highlight why we’re trusted by the leading hotel groups of the world, like Marriott, Mandarin Oriental, Ennismore and Four Seasons to fuel their online ordering capabilities.”

Robust and scalable, IRIS’ mobile solutions caters to multiple brands, tenants, and languages. Additionally, integrations with leading POS providers and payment solutions like FreedomPay and Stripe enables hotels to benefit from more streamlined operations and the capability to manage orders and turn tables at a faster rate to drive more revenue.

See IRIS on booth #2328 at HITEC or book a time with the team here.

Find out more about HITEC here

About IRIS Software Systems

IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world's leading chains including Marriott, Hilton, Mandarin Oriental, IHG and Four Seasons.

IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.

Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.

Since 2010, thousands of hotels on every continent across the world have used IRIS's mobile, tablet and web app technology to boost additional revenues by 20% on average.

More information: or [email protected]

Kate Fuller
Senior Marketing Manager

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