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Opinion Article Technology

Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce

In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Millar stresses that many leaders must be more tech-savvy to implement these innovations effectively.

Terence RonsonIan Millar
By Terence Ronson and Ian Millar
An Open Letter To Hospitality Education Faculty And Students In Regard The Convergence Of Hospitality And Technology

An Open Letter To Hospitality Education Faculty And Students In Regard The Convergence Of Hospitality And Technology

Created by HN with DALL

The conversation highlights the need for updated hospitality curricula emphasizing tech skills and hands-on learning to prepare students for a tech-driven future. Beyond education, they discuss how technology can improve employee experiences, making hospitality more appealing to new talent. Ultimately, Millar and Ronson envision a future where technology enhances the human touch, enabling richer guest interactions and a more satisfying work environment.