Storey Hospitality Wins Hotel Visionary Award

Storey Hospitality won for using predictive analytics and direct guest messaging to achieve a 20% revenue increase from recaptured guest interest.

Storey Hospitality Wins Hotel Visionary Award

Photo by Storey Hotel Management Group

Now in its 20th year, the Hotel Visionary Awards, developed by Ensemble IQ’s Hospitality Technology, honor companies that lead transformative innovation in guest engagement, operations, food and beverage, and technology. Recipients are chosen by industry executives and experts, including members of the Hospitality Technology Research Advisory Board.

This year’s winners represent the kind of leadership that advances hospitality as a whole. Progress is measured not only by innovation and technology, but by the trust and confidence delivered to guests.James Filsinger, CEO of Venza, the awards’ sponsor

Why Storey Hospitality stood out this year:

Innovative sales and marketing strategies across properties such as Malliouhana, including predictive analytics and direct guest messaging via Revinate and Safara technologies that drove a 20 percent increase in revenue from recaptured guest interest.

The Storey portfolio is comprised of award-winning properties from Fiji to the U.S. and the Caribbean that earned multiple accolades in 2025, demonstrating the impact of their marketing-to-experience approach. While their goal is always to increase bookings, the core authentic customer experience and connection to each destination is critical to their success.

This award celebrates what drives us every day — innovation with purpose. At Storey Hospitality, we believe technology and creativity are not opposites, but partners in telling stories that inspire travel. We don’t just market hotels — we bring their stories to life through strategy, design, and data, blending emotion with insight to create real connections.  Michael Casey, Co-Founder and Managing Partner of Storey Hospitality.

Added his partner, Laura Rose, Storey will contine using innovation paired with rich cultural experiences to deepen our connection with guests and to remind the industry that hospitality isn’t just about where customers decide to stay — it’s about how we make them feel when they are with us.

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