NDM Hospitality Selects Canary Technologies as its Guest Management System
Family-owned leader in hospitality turns to Canary to streamline operations and elevate guest experiences.
NDM Hospitality selected Canary's system to modernize guest services across its portfolio with AI messaging in 100+ languages and automated upselling.
Photo by Canary Technologies
SAN FRANCISCO, CA — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that NDM Hospitality has selected Canary’s Guest Management System to support its growing portfolio and deliver frictionless service to modern travelers.
Established in 2011, NDM Hospitality is a family-owned company at the intersection of travel, real estate, dining, and entertainment. Managing a dynamic portfolio, the company is recognized for its innovation, high standards and ability to anticipate evolving guest expectations across branded and independent properties. With a focus on creating unforgettable, family-centered experiences, NDM continues to expand its impact across hospitality and beyond.
NDM Hospitality has consistently been ahead of the curve in creating unforgettable guest experiences. With Canary, they can streamline operations, automate guest communication and secure every transaction — delivering the modern service today’s travelers expect while empowering staff to focus on what matters most.
DJ Singh, VP of Global Sales at Canary Technologies
With Canary, NDM Hospitality is modernizing the guest journey from check-in to checkout. Canary’s Guest Management System streamlines operations and enables real-time communication in over 100 languages through AI-powered messaging. It also secures transactions to protect guest data and reduce fraud, while surfacing relevant upsell offers that drive revenue, elevating the experience for both guests and staff.
“Everything we do at NDM is designed to create lasting memories for our guests,” said Nicholas Falcone, CEO of NDM Hospitality. “Canary allows us to deliver on that mission while modernizing how we operate and engage with travelers across our portfolio.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary's cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world's most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hospitality and Lodging Association, TravelTech Breakthrough and more.
For more information, visit https://canarytechnologies.com.
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