Meliá Restructures Its Operations in Cuba Following Risk Assessment and Current Context Review

Meliá exits management and brand licensing for 15 Cuban hotels, citing deteriorating geopolitical, legal, and energy conditions, with most properties already non-operational.

Meliá Restructures Its Operations in Cuba Following Risk Assessment and Current Context Review

Photo by Melia

  • The measure, effective immediately and in line with the decision communicated on May 26, responds to the urgent need to ensure an orderly and sustainable operational framework, consistent with our responsibility as a company

  • The Company expresses its appreciation to all stakeholders for their understanding and trust and will continue to monitor developments in order to reassess its presence in Cuba

In the context of the evolving geopolitical, social, legal, and economic environment in the Republic of Cuba, Meliá Hotels International announces that, as part of its ongoing and rigorous risk assessment process, it has taken the decision to immediately cease the provision of management and commercialization services, as well as the licensing of its hotel brands, in relation to fifteen (15) hotels located in the country:

  • Gran Hotel Bristol Habana Vieja Member of The Meliá Collection

  • INNSiDE Catedral Habana

  • Meliá Buena Vista

  • Meliá Cayo Santa María

  • Meliá Jardines del Rey

  • Meliá Las Dunas

  • Meliá Península Varadero

  • Paradisus Los Cayos

  • Paradisus Princesa Mar

  • Paradisus Río de Oro

  • Paradisus Varadero

  • Sol Caribe Beach

  • Sol Cayo Santa María

  • Sol Río de Luna y Mares

  • Sol Varadero Beach

This decision, which had previously been communicated to the respective ownership entities on May 26 and is formally confirmed today, has been adopted under a strong commitment to responsible business conduct. It reflects a combination of external circumstances beyond Meliá's control, which have materially affected the operational, legal, and security conditions necessary to ensure the proper delivery of services at these properties.

The overall impact of this decision is limited, as the majority of the hotels listed are currently non-operational due to ongoing energy constraints and reduced demand affecting the Cuban market. Notwithstanding this, the Company is implementing specific action plans to ensure an orderly and structured disengagement process. In parallel, appropriate communication protocols are being activated to ensure transparent and timely information is provided to all suppliers, partners, and customers.

Meliá Hotels International reiterates its commitment to maintaining the highest standards of operational integrity and will continue to closely monitor the situation to reassess its future position in the destination.​

About Melia Hotels International

Rooted in Mallorca (Spain), with a global footprint, Meliá Hotels International has evolved over seven decades into one of the world's leading hospitality groups. Today, we are proud to be recognized as Europe's most sustainable hotel company by S&P Global, and as a Top Employer Large Enterprise 2025, reflecting our unwavering commitment to excellence, innovation and responsible tourism.With a portfolio of over 400 hotels across key destinations worldwide, we deliver differentiated guest experiences through our nine distinct brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Sol by Meliá, and Affiliated by Meliá. Each brand is designed to meet the evolving expectations of our guests, while staying true to our Mediterranean roots and values.Our strategic focus on sustainability, talent development, and digital transformation continues to position Meliá as a benchmark in the global hospitality industry, driving long-term value for our stakeholders and creating meaningful experiences for millions of travelers around the world. . For more information, please visit www.meliahotelsinternational.com

View story source
Development Operations & Strategy Owner Partnerships Geopolitical Risk Market Exit Cuba Tourism Caribbean Cuba

Founded in 1956 in Mallorca (Spain), Meliá Hotels International operates more than 380 hotels (portfolio and pipeline) throughout more than 40 countries, under the brands Gran Meliá Hotels & Resorts, Paradisus by Meliá, ME by Meliá, Meliá Hotels & Resorts, The Meliá Collection, INNSiDE by Meliá, Sol by Meliá and Falcon’s Resorts by Meliá, plus a wide portfolio of affiliated hotels under the “Affiliated by Meliá” network.

The select boutique hotels of INNSIDE by Meliá emanate character and personality with a design conceived for and adapted to the lifestyle of work trippers. At INNSIDE, the boundaries between work and leisure disappear. Its innovative services and impressive spaces produce unique surprises, offering excellent value for money. In an European design setting, its spaces open up to communication, creativity and the unexpected, encouraging...

At Meliá Hotels & Resorts we put our soul and our passion into everything we do so that our guests can live a unique experience, full of the warmth and the hospitality that are so typical of our Spanish origin. Every detail and every moment are impregnated with the care and skill of all the people who are part of this, our most emblematic brand. Their passion is conveyed in every corner, in every object, making our guests’ stay something...

The Meliá Collection is a handpicked selection of singular hotels that embody an independent spirit and an unmistakable sense of place. This new addition to Meliá Hotel’s International brand portfolio aims to unlock a new definition of experiential luxury travel through a collection of hotels that shine with an artistic and cultural legacy, always respecting the hotel’s unique narrative.

Resort hotels where you can enjoy fun holidays in top tourist destinations like the Mediterranean, the Caribbean and the Canary Islands. Sol Hotels are resort hotels for everyone, including couples, families, friends and children. They are always located in a simple, functional environment where you can make the most of important moments without compromising on comfort.

Paradisus by Meliá Destination inclusive® Luxury Resorts is a brand of Meliá Hotels International, one of the most successful family hotel companies globally. Their properties are located in some of the most exclusive destinations in the world, as well as in emerging destinations, offering a superior experience to guests. The luxury hotel brand currently has hotels in the Dominican Republic: Paradisus Palma Real Golf & Spa Resort and...