Hoteza and Shiji Daylight PMS Eliminate Manual Front-Desk Work Through New Two-Way Integration
Real-time data synchronization helps hotel teams reduce manual work, minimize errors, and deliver a more connected guest experience.
Hoteza's two-way integration with Shiji Daylight PMS automates data exchange for online check-in, room changes, folios, and guest profiles, cutting manual front-desk work across 1,000+ hotels.
Photo by Hoteza
Hoteza has launched a two-way integration with Shiji Daylight PMS designed to reduce manual work across hotel operations and improve the flow of information between guest-facing services and property management.
Hotel teams often work across multiple systems throughout the day. Reservation data lives in the PMS, guest communication occurs elsewhere, and service requests flow through separate channels. Keeping information aligned can require significant administrative effort, particularly during high-occupancy periods.
Hotels using the integration can invite guests to complete online check-in before arrival. Travelers can upload identification documents, provide registration details, and complete required forms through Hoteza. The platform then transfers that information directly to Daylight PMS, eliminating the need to collect and re-enter the same data at reception.
The integration also synchronizes reservation updates, room changes, guest profiles, folio information, and communication history.
Guests can review charges during their stay, while hotel teams maintain visibility across departments without switching between multiple systems.
Beyond operational improvements, the integration helps hotels create a more connected experience across the entire stay. Front-desk teams spend less time processing paperwork, service teams receive information faster, and guests gain easier access to hotel services through the channels they already use.
The integration is available as part of the Hoteza Guest Journey Platform, which combines Online Check-In, Mobile and Web Guest Apps, Digital Reception, In-Room TV, Casting, Tablets, Digital Signage, and High-Speed Internet Access within a single platform.
Today, Hoteza serves more than 1,000 hotels across 90+ countries and maintains over 200 integrations with hospitality technology providers worldwide.
About Hoteza
Hoteza is the all-in-one Guest Journey Platform for hotels. The company helps hotels connect guest-facing experiences with day-to-day operations through a unified platform that spans the entire stay. Hoteza helps hotels improve efficiency, increase revenue opportunities, and deliver better guest experiences through a single connected ecosystem.
About Shiji
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains. The best hotels run on Shiji—day and night.
Hoteza is the All-in-One Guest Journey Platform that helps hotels improve guest experiences and achieve measurable business results.
Operating in 80+ countries, serving 1,000+ hotels, and connected through 200+ hospitality integrations, Hoteza enables hotels to increase revenue, improve guest satisfaction, streamline operations, and drive key KPIs, including GOP, RevPAR, GRI, and operational efficiency.
The Complete Guest Journey. Unlocked.
Media Contact
Alena Ivanova
CMO [email protected] +35797790460