Relais & Châteaux launches MyImpact, a global platform empowering local sustainability action across 65 countries

Relais & Châteaux, the global association of 580 independent hotels and restaurants, has launched MyImpact, a digital platform designed to help its members turn sustainability commitments into measurable action. Starting with carbon footprint assessment, MyImpact combines a shared global methodology with property-specific analysis and tailored recommendations. The tool empowers independent hotels and restaurants to measure their carbon footprint, identify priorities, and turn insights into action adapted to local contexts across the Association’s 65 markets. The platform is already gaining significant traction: 39% of Relais & Châteaux members completed their carbon footprint assessment within the first year of its rollout.

Global carbon insights, tailored for local action 

MyImpact has been designed as a long-term sustainability management platform, driving the sustainability agenda of the Association. The hospitality industry is expected to reduce its greenhouse gas emissions by approximately 50% by 2040, in line with internationally recognized frameworks, including the Paris Agreement and the Glasgow Declaration. Relais & Châteaux is committed to contributing to this collective effort, bringing together 580 independently owned and operated properties around a shared ambition empowering each to act locally. In 2027, based on the carbon footprint assessments undertaken by its members, the Association will work on developing an indicative decarbonization pathway, including goal recommendations tailored to each property’s local context.

Through MyImpact, Relais & Châteaux provides its independent member properties with a dedicated platform to measure, understand and reduce their carbon footprint. The solution combines carbon footprint calculation, personalized reduction plans tailored to each member’s results and local context, multilingual expert support and a global forum for sharing best practices and solutions across the network.

Developed by sustainability and scientific experts*, MyImpact allows members to simulate the effect of their inputs on carbon emissions in real time and benchmark their performance across the network. The platform also estimates the potential emissions reduction associated with each recommended action. Members can therefore assess the likely impact of different measures before implementing them, helping turn recommendations into concrete, prioritized action.

With MyImpact, we give every Relais & Châteaux property a powerful tool to turn sustainability ambitions into measurable action. Its strength lies in its ability to adapt a shared global framework to the distinct environmental, cultural and regulatory realities of each property, making sustainability action both locally relevant and globally aligned. By enabling 580 properties around the world to act in ways tailored to their own context while advancing a common ambition, MyImpact gives tangible expression to Relais & Châteaux as a global movement committed to transforming hospitality for a more sustainable future.

Laurent Gardinier, President of Relais & Châteaux.

Building a long-term sustainability management platform 

This initial carbon-focused phase lays the foundation for a broader sustainability management approach. Additional features will gradually be introduced to cover the full spectrum of Relais & Châteaux’s commitments, supporting the strategic management of its social, societal and environmental goals.

The platform will progressively expand to help members measure, monitor and strengthen their performance in areas including local sourcing, biodiversity-friendly landscaping and social criteria relating to the work environment.

Where we felt we had made good inroads with regards to sustainability, we discovered new angles to make further progress. For example, we had only looked at the weight of our food waste, not the total weight of produce we actually use. As we have our own vegetable garden, it was really interesting to see how much of our produce comes from onsite growing as a percentage of overall usage. As a result, we can now confidently tell our guests that approximately 15% of the vegetables we use are produced onsite. For those at the start of their sustainability journey, the tool will unlock many quick wins. For those already advanced in their processes, they may be able to unlock vital new learnings and fine tune their policies.

Eoin Walsh, General Manager, Relais & Châteaux Ballynahinch Castle Hotel & Estate, Ireland.

Alongside the introduction of MyImpact, Relais & Châteaux has made sustainability one of its key quality criteria. The Association’s member properties are assessed every two years to ensure that they meet its high standards of quality, using an inspection questionnaire comprising approximately 500 criteria.

Since 2025, a sustainability score has become the third pillar of the Association’s inspection questionnaire, capturing what is visible to guests, like awareness-raising practices, the promotion of local products, and the visible management of resources. In 2027, the score will also capture operational practices via MyImpact.

By combining collective commitment with individual action, MyImpact marks a new step in Relais & Châteaux’s journey to ensure that hospitality continues to create value for people, places and the planet, in harmony with all life on earth.