Meyer Jabara Hotels’ Menhaden Earns Third Consecutive MICHELIN Key, Reinforcing Its Reputation for Exceptional Hospitality

DANBURY, Conn.—For the third consecutive year, The Menhaden, managed by Meyer Jabara Hotels, has earned a coveted MICHELIN Key, reaffirming its standing among the nation's distinguished hotel experiences. First recognized in 2024, the luxury boutique hotel in Greenport, N.Y., continues to show that exceptional hospitality isn't defined by a single memorable stay, but by consistently delivering personalized, thoughtful service.

For General Manager Mario Corrado, the third consecutive MICHELIN Key means more than the first: proof that a dedicated team empowered to exceed expectations can sustain excellence while continually raising its own standards.

"When MICHELIN introduced its Key distinction for hotels in 2024, I remember thinking, 'I would do anything to be on this list,'" Corrado said. "The first Key told us we had built something special. The second and third Keys tell us our team delivers it every day, for every guest, in every season. To me, holding the Key three years in a row is about consistency, and consistency comes from people."

That consistency begins long before guests arrive. At The Menhaden, the guest journey is carefully orchestrated, from personalized pre-arrival communications and custom itineraries to an oshibori hot towel presented at check-in and room keys delivered in embossed envelopes. These signature touches have become hallmarks of the hotel's approach to luxury hospitality, but they are only the starting point.

Since earning its first MICHELIN Key, The Menhaden has repeatedly refined its guest journey, upgraded in-room amenities, and overhauled its technology infrastructure to better accommodate how today's travelers’ book, communicate, and experience their stays. New partnerships, including one with a professional photographer, provide additional opportunities for guests to commemorate special occasions.

The hotel's commitment to personalization is best illustrated by the extraordinary lengths its associates go to when planning guest experiences. Recently, a guest contacted The Menhaden for assistance organizing a 50th birthday celebration. During a single hour-long conversation, the team arranged a private rooftop rosé and oyster reception, secured a difficult-to-obtain restaurant reservation, coordinated a birthday surprise, organized winery visits and transportation, and designed a progressive happy-hour experience at partner restaurants, complete with food and beverages awaiting the group at each stop.

"What could have taken this guest weeks to organize, our team accomplished in one phone call," Corrado said. "The guest only has to show up and celebrate. We take care of everything else. That's what personalized luxury means to us. We want our guests to spend their time making memories, not managing logistics."

A Culture That Keeps Excellence Consistent

Behind the hotel's continued recognition is a remarkably stable workforce. Most of The Menhaden's associates have been with the property throughout all three years of MICHELIN recognition, providing the continuity, familiarity, and institutional knowledge needed to deliver its distinctive service experience.

Each spring, The Menhaden temporarily closes for a seasonal refresh, using the opportunity not only to enhance the property but also to reinvest in its people. Associates participate in several days of refresher training, cultural education, and a detailed review of every stage of the guest journey. The process reinforces shared expectations while giving team members the confidence and freedom to create memorable moments independently.

Eric Churchill, Chief Operating Officer of Meyer Jabara Hotels, said The Menhaden's continued recognition exemplifies the company's longstanding commitment to empowering associates through its Journey culture.

"Receiving a MICHELIN Key is an extraordinary achievement but earning that distinction three consecutive years speaks to something much deeper: a culture where people genuinely care about the experiences they create," Churchill said. "Mario and his team understand that luxury isn't simply about beautiful accommodations or exceptional amenities. It's about anticipating needs, building personal connections, and giving associates the confidence to do something extraordinary for a guest. The Menhaden is a wonderful example of how investing in people translates into exceptional hospitality, lasting guest loyalty, and strong business performance."

That philosophy produces measurable momentum. Each year since receiving its first MICHELIN Key, The Menhaden has established a new business record, while its peak travel season has continued to extend beyond the traditional summer months. More travelers are discovering Greenport and the North Fork during the shoulder seasons, helping broaden the destination's appeal.

Corrado said the hotel's growing success reflects the international visibility associated with MICHELIN recognition and the team's ability to turn first-time visitors into returning guests.

"The Key brings new travelers to us, and our team's job is to make sure they come back," he said. "We don't treat the Key as a finish line. It's the standard we have to earn again every year."

When the third consecutive MICHELIN Key was announced, there was no elaborate celebration or interruption in service. Associates acknowledged the achievement with quiet pride before returning their attention to the guests in front of them.

"You could see the sparkle in their eyes when they heard the news," Corrado said. "The Key matters to them, but they know the real recognition happens one stay at a time. For us, the best way to celebrate is to keep earning it."

Looking toward 2027, The Menhaden is preparing additional enhancements and guest experiences, although management is keeping the details under wraps for now.

"We have a few surprises in store for 2027, and the only way to find out what they are is to come and stay with us," Corrado said. "I can promise that we'll keep challenging ourselves, keep improving the guest journey, and keep making every visit to The Menhaden 'a very special stay.'"

Media Contact

Justin Jabara

Meyer Jabara Hotels [email protected] +1 203 798 1099