How will things get better (and when)?

We asked Sir David Michels, one of the hotel industry’s legendary figures, if he would share with us his view of 2010 for the business as whole. The former Chief Executive of Hilton Group PLC, Sir David is now a Board member of both Strategic Hotels & Resorts and Jumeirah Hotels. In short, he knows what he’s talking about. His outlook in a word: recovery.