Recovery ahead | DAVID KONG, President and CEO of Best Western International shares his thoughts on what to expect in 2011

To get an idea of the most significant issues confronting the American hotel industry in 2011, we asked DAVID KONG, President and CEO of Best Western International to share his insights with us. Not only does David head “the world’s largest hotel chain”, but also, having dealt with a number of industry concerns and initiatives as the Chairman 2010 of the American Hotel & Lodging Association (AH&LA), we thought: who would better have a finger...