Resilience and Rising to a Challenge
Tips on Thursday #12
By Steve DiGioia, Customer Service Crusader, Author, & Trainer
For decades, stress was viewed as bad and damaging. Then we began to see the power of resilience as an accelerator in our lives.
Whether you are coping with adversity, bouncing back from setbacks, or leading through uncertainty, these experiences can make you stronger.
Resilience and Rising to a Challenge
When you rise to a challenge, you reveal your hidden abilities, strengthen your capacity to suffer through setbacks, and build character.
RELATED POST: Everything You Need to Know About Being a Leader
Adversity and resilience also make you more sensitive, empathetic, and open to other people's challenges.
Priorities
Your difficulties have a way of changing your priorities and perspectives about the present, giving you a kind of wake-up call that tells you to stop and "smell the roses".
"Resilience is all about being able to overcome the unexpected. Sustainability is about survival. The goal of resilience is to thrive". By Jamais Cascio
"Resilience" courtesy of Health Companies International 2016
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Resilience originally appeared on the author's website and is republished here with permission. Click here to subscribe to my blog and get your own Tips On Thursday by email each week. #TipsonThursday
Copyright ©2020 Steve DiGioia
► Like this post? Share it with friends on Twitter and Facebook. I'd love to hear your comments too, leave one below, thanks.
Steve DiGioia
With 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia uses storytelling to share real-world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers desire. As a certified trainer, author & speaker, Steve has been recognized as a three-time “World’s Top 30 Customer Service Professional” by Global Gurus.
More from Steve DiGioiaSend email