Industry Update
Opinion Article14 January 2021

Resilience and Rising to a Challenge

Tips on Thursday #12

By Steve DiGioia, Customer Service Crusader, Author, & Trainer

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For decades, stress was viewed as bad and damaging. Then we began to see the power of resilience as an accelerator in our lives.


Whether you are coping with adversity, bouncing back from setbacks, or leading through uncertainty, these experiences can make you stronger.

Resilience and Rising to a Challenge

When you rise to a challenge, you reveal your hidden abilities, strengthen your capacity to suffer through setbacks, and build character.

RELATED POST: Everything You Need to Know About Being a Leader

Adversity and resilience also make you more sensitive, empathetic, and open to other people's challenges.


Your difficulties have a way of changing your priorities and perspectives about the present, giving you a kind of wake-up call that tells you to stop and "smell the roses".

"Resilience is all about being able to overcome the unexpected. Sustainability is about survival. The goal of resilience is to thrive". By Jamais Cascio

"Resilience" courtesy of Health Companies International 2016


Resilience originally appeared on the author's website and is republished here with permission. Click here to subscribe to my blog and get your own Tips On Thursday by email each week. #TipsonThursday

Copyright ©2020 Steve DiGioia

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