In this episode, Duncan speaks to Jolanda Sadni Ziane, the General Manager at the INK Amsterdam – MGallery. They discuss her personal experiences of being a female leader in hospitality, the importance of championing a diverse workforce and why team work is paramount in success.

About the podcast

The Heart of Hospitality podcast spotlights the people and stories of the sector. Hosted by Duncan O’Rourke, CEO Accor Northern Europe, the podcast series will tell the stories of moments and lives in hospitality. Interviewees will include global leaders of hospitality as well as future leaders at the start of their careers, and will cover topics including gastronomy, the glamour of hospitality, the future of hospitality, women in hospitality, epicurean lifestyle and sustainability in hospitality. For more information visit www.heart-of-hospitality.com/podcast/