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Opinion Article Human Resources

The value of diversity and caring in hospitality - A Conversation With Jolanda Sadni Ziane

Heart of Hospitality Podcast - Episode #7

In this episode, Duncan speaks to Jolanda Sadni Ziane, the General Manager at the INK Amsterdam – MGallery. They discuss her personal experiences of being a female leader in hospitality, the importance of championing a diverse workforce and why team work is paramount in success.

Duncan O’Rourke
By Duncan O’Rourke, CEO Northern Europe Accor, Accor

About the podcast

The Heart of Hospitality podcast spotlights the people and stories of the sector. Hosted by Duncan O’Rourke, CEO Accor Northern Europe, the podcast series will tell the stories of moments and lives in hospitality. Interviewees will include global leaders of hospitality as well as future leaders at the start of their careers, and will cover topics including gastronomy, the glamour of hospitality, the future of hospitality, women in hospitality, epicurean lifestyle and sustainability in hospitality. For more information visit www.heart-of-hospitality.com/podcast/

Human Resources
Duncan O’Rourke
Duncan O’Rourke
CEO Northern Europe Accor, Accor

Duncan O’Rourke holds a degree from César Ritz Colleges in Switzerland and a MBA from Reims Management School. With more than 30 years’ experience within the industry, he held several executive positions in Europe, the US and the Middle East.

Accor
Hotel GroupManagement CompanyFranchise OrganizationBrand Owner

Accor is a world-leading hospitality group offering stays and experiences across more than 110 countries with over 5,600 hotels and resorts, 10,000 bars & restaurants, wellness facilities and flexible workspaces. The Group has one of the industry's most diverse hospitality ecosystems, encompassing around 45 hotel brands from luxury to economy, as well as Lifestyle with Ennismore.

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