Travel Market Life Podcast: Hospitality Discussion 2024 (Part 2): Revenue Generation
In this episode, we look at where there is potential to drive more revenue in hospitality and accommodation businesses when the ADR has been maximised, other than occupancy - how can hotels increase spend per guest? Speaking to Scot Turner, Director at Auden Hospitality,we look at F&B, exploring where profit margins have seeped to an all-time low - and how businesses can improve opportunities.
Hotelier key considerations included:
- Skills management among team leadership and management
- Challenges in data utilisation for identifying lost opportunities in F&B
- Outsourcing F&B or embracing food delivery services (like JustEat/Deliveroo)
- Need for hotels to adapt offerings to changing consumer behaviours
- How to leverage revenue from EV Charging, Parking and Security/Deposit Lockers
Thanks to our facilitators; Catt Mcleod (Elegant Hotel Collection), David Ohandjanian (UPhotel Agency), Jon Siberry (Sarova Hotels).
Travel Market Life is produced and managed by Urban Podcasts.
About Haynes MarComs Haynes MarComs is a hospitality technology marketing and PR strategic consultancy and in the past decade has supported and consulted leading tech companies in PMS, RMS, ePOS, booking engines, Marketing, Hotel Representation, CRM, and AI. Haynes MarComs focuses on commercial objectives to support the KPIs for real growth that actually hit the bottom line.
Author and publisher of Hoteliers' Voice Podcast sharing real insight from hoteliers and hospitality professionals in regular weekly episodes on Spotify, LinkedIN, Apple and other podcast channels
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