Travel Market Life Podcast: Hospitality Discussion 2024 (Part 2): Revenue Generation
In this episode, we look at where there is potential to drive more revenue in hospitality and accommodation businesses when the ADR has been maximised, other than occupancy - how can hotels increase spend per guest? Speaking to Scot Turner, Director at Auden Hospitality,we look at F&B, exploring where profit margins have seeped to an all-time low - and how businesses can improve opportunities.
Hotelier key considerations included:
- Skills management among team leadership and management
- Challenges in data utilisation for identifying lost opportunities in F&B
- Outsourcing F&B or embracing food delivery services (like JustEat/Deliveroo)
- Need for hotels to adapt offerings to changing consumer behaviours
- How to leverage revenue from EV Charging, Parking and Security/Deposit Lockers
Thanks to our facilitators; Catt Mcleod (Elegant Hotel Collection), David Ohandjanian (UPhotel Agency), Jon Siberry (Sarova Hotels).
Travel Market Life is produced and managed by Urban Podcasts.
About Hoteliers' Voice
Hoteliers’ Voice is a podcast and event series offering a rare, "behind-the-curtain" look at the hospitality industry, featuring candid conversations with leaders from world-class brands like Radisson, Virgin Hotels, Red Carnation Hotels, and management keeping operations ticking to deliver exceptional guest experiences.
Hosted by Ryan Haynes. The podcast explores innovation and managing the delicate balance between cutting-edge technology and authentic human service. With interviews of General Managers and department heads, it provides practical insights into how tools like AI, PMS, and social media can empower staff to deliver exceptional experiences, as well as adapting processes to new approaches. It is an essential resource for professionals seeking peer-led strategies to elevate modern guest-centric hospitality.
Media Contact
Ryan Haynes
HOST | Director | Lead Consultant [email protected]