– Bangkok Marriott Hotel Sukhumvit and Marriott
Executive Apartments Sukhumvit Thonglor are pleased to announce the
new Director of Human Resources – Marisa Ayu Zainol. With 10 years of
experience in the hotel industry, Marisa is responsible for developing and
implementing Human Resources’ strategies to accomplish overall business
objectives by effectively positioning the hotel in the market and reinforcing
the Marriott brand.
After graduating with a Master Degree in Business Administration from
University Utara Malaysia, she began her hospitality career with a boutique
hotel before pursuing her career working for international hotel chains. Her
career with Marriott International started in 2010, where she was the Assistant Human Resources
Manager at Courtyard by Marriott Phuket Patong Beach and continued her journey with other
international hotel chains before re-joining Marriott International as the Director of Human Resources at
Renaissance Phuket Resort & Spa.
Most recently, she was appointed as the Director of Human Resources for the successful opening of
Phuket Marriott Resort & Spa, Nai Yang Beach. Marisa’s role was crucial as she was tasked to strategize
Human Resources’ standards of operating procedures, pre-opening team trainings and embodied Marriott
cultures and core values to all associates of the hotel. Some of Marisa’s achievements include “2014
Marriott’s Evolving Next Gen Leader in Employee Relations Award of Asia Pacific region”, “2015 Best
Employer in Employee Relations Award by Labor Department”, as well as “2015 Best Practice in Heart of
House Corridor and Career Development Center”.
As a firm believer in teamwork, Marisa is a highly motivated and people-oriented Human Resources
leader. Her cheerful and hospitable charisma stems from her passion of travelling and socializing with
people from all walks of life. As a savvy traveler and professional hotelier, Marisa has immense interest in
photography, shopping, cooking and appreciates fine cuisines around the world.