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Interconnected hospitality begins long before guests arrive

Payment technology is rarely the most exciting topic in hospitality, yet he described it in a way that made me think differently about its role in the guest journey. ... Perhaps that is the most important measure of successful technology in hospitality. Not how much work it performs, but how much more human the guest experience becomes. Watch full video: In Spanish

Recast: Why regenerative tourism is the future of hospitality

So, of course, everybody is talking about AI, AI. That’s the number one. I just got back from high tech here in the United States. And AI is the big buzzword. So how do you see that coming on? ... In addition to AI, the other thing that everybody’s talking about is bookings are pretty soft. I mean, I’m sitting in the United States. We’ve had a dramatic fall off in international Travel.