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Seth Christian has been appointed as President - Americas at Knowcross Solutions

Knowcross Solutions is pleased to announce the appointment of Seth Christian as President – Americas to lead the aggressive growth and support of its Guest Service Management solutions in North America. If you’ve traveled, there’s a chance Seth Christian had a hand in your experience. That’s because for over 25 years, Seth has been one of the hospitality industry’s top innovators, having led both large, multi-unit property management companies and the leading hospitality service and technology providers. Seth helped in the development of many firsts in the hospitality industry including the first budget extended stay chain, the first SAAS model for multi-property management, reservations and enterprise business intelligence and has innovated everything from property management systems, distribution systems and central reservation systems.

Karl Kruger has been appointed as General Manager at Fairmont Newport Beach

Kruger most recently focused his time and talents on specializing in strategic repositioning, asset management and business development through proprietary consultancy firm, KK Hospitability. His client roster included Port Royal Resort in conjunction with Panetiere Marketing Advisors and non-profit PS Resorts. Prior to that, he worked for Noble House Hotels & Resorts as Vice-President and Managing Director at Riviera Palm Springs, and Managing Director at The Edgewater/Hotel Deca in Seattle where he was instrumental in earning the property’s first ever AAA Four Diamond status.

Kevin Sanford has been appointed as Director of Sales and Marketing at Island Hotel Newport Beach

With more than 20 years of hospitality industry experience, Sanford was most recently the national sales director for the Long Beach Area Convention & Visitors Bureau. He also has extensive experience in the luxury hotel arena, and was with The St. Regis Resort, Monarch Beach in Dana Point, Calif., for six years, working his way up the ranks from senior sales manager to director of sales. Prior to that, he was national sales manager for the Westin South Coast Plaza in Costa Mesa, Calif. He is a resident of Huntington Beach.

Danielle Staffieri has been appointed as Director of Catering & Conference Services at The Balboa Bay Club & Resort

The Balboa Bay Club & Resort (BBC&R) is pleased to announce the appointment of Danielle Staffieri as the new Director of Catering & Conference Services. Danielle joins the Sales & Catering Team with 17 years experience in the food & beverage and hospitality industries. Prior to joining BBC&R, Danielle was Senior Catering Manager at the luxury resort St. Regis located in Monarch Beach, CA. There she was responsible for all specialty high-end catering events---layering hotel experience into her portfolio of previous catering expertise.

Terri Reid has been appointed as Executive Director of Sales & Marketing at The Balboa Bay Club & Resort

Terri is a welcomed asset in her new role here at The Balboa Bay Club & Resort. Over the years, Ms. Reid has led sales teams undergoing management changes and new ownership, developed sales teams for new hotels, run a worldwide incentive sales office, drives sales to exceed her competitive set, and prides herself in developing and growing her internal staff. Terri understands the needs of resort guests and meeting planners who are seeking a unique luxury resort experience, and is looking forward to putting this experience to work. Terri has been an active member in The Society of Incentive Travel Executives (SITE) for 25 years, and served on the board in Australia. She is also on the Board of Directors for the Newport Beach Conference and Visitors Bureau.