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Nathalie Urban has been appointed as General Manager at W Retreat & Spa, Vieques Island

Starwood Hotels & Resorts announced the appointment of Nathalie Urban as General Manager of W Retreat & Spa, Vieques Island. With more than 20 years of hospitality expertise, Urban will take the helm of the distinguished luxury retreat, focusing on elevating guest satisfaction and managing day-to-day operations tied to its dynamic programming. Urban joins W Retreat & Spa, Vieques Island after having held various leadership roles around the globe. Her most recent post was at Presidente InterContinental Cancun Resort. Prior to that, Urban held management positions at Hyatt Hotels & Resorts EAME Divisional Marketing Center in Switzerland, and Hyatt Regency La Manga in Spain, among others. In 2015, Urban received the Torch Bearer Award 2014 – 2015 for Best Guest Satisfaction at InterContinental Hotels & Resorts in the Americas. Additionally, she was awarded the Prix Vulcain Award for best performance through renovation for InterContinental Hotels & Resorts.

Bahia Husband has been appointed as Director of Sales & Marketing at W Retreat & Spa, Vieques Island

Husband joins W Retreat & Spa, Vieques Island with extensive experience in hospitality and sales garnering a wide skillset in management, strategy and marketing. She worked with a bevy of brands from Westin to Wyndham at various beach destinations, including Jamaica, St. Lucia and St. Thomas among others giving her unparalleled insight to the culture of the Caribbean escape. Husband holds a Bachelor of Science degree from The University of Tampa. As Director of Sales and Marketing, Husband is responsible for impacting revenue and yielding strategies along with overseeing catering and banquet sales activities. In her role, she will be challenged to maximize outstanding quality service for customers and increase profitability for the hotel. In her new role, Husband will implement and compile information for strategic sales plans, annual goals and marketing forecasts to further position the property in the market. In addition to strategy, Husband will be tasked with creating and maintaining the deep-rooted customer relationships which sets W Retreat & Spa, Vieques Island apart.

Virgil Napier has been appointed as Director of Sales & Marketing at Retreat & Spa - Vieques Island

An expert in launching luxury resorts in the Caribbean, Napier transitions from the Viceroy Anguilla with more than a decade of experience in hotel sales. His four year tenure as Director of Sales & Marketing at the Viceroy furthered his expertise in directing and implementing sales and marketing campaigns and generating brand awareness. Napier was responsible for building the department from the pre-opening period and became instrumental to the budding success of the $501 million hotel property. His efforts helped push the Viceroy to be recognized by prestigious groups such as Virtuoso and Fine Hotels & Resorts and find its place onto noteworthy lists including Conde Nast Traveler’s Hot List and Travel + Leisure World’s Best Hotels To Watch in 2010.