The Always-Reply Future: A Conversation with TrustYou at ITB Berlin
TrustYou's CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.
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One Platform, One Source of Truth: A Conversation with Access Hospitality at ITB Berlin
Access Hospitality's Navigator uses natural language AI to query unified hotel data, eliminating the need to toggle between multiple systems.
Bookboost Launches AI Agent Powered by Guest Data, Bringing Personalised Autonomous Service to Hospitality
The AI Agent uses unified guest profiles from Bookboost's CDP to provide personalized responses across multiple channels, resolving common conversations in about five seconds.
Mews raises the bar at ITB Berlin with high-performance hospitality and agentic AI innovation
The company will debut AI-powered rooming lists at ITB following a $300 million funding round and acquisition of housekeeping platform Flexkeeping.