Lodging Interactive's CruVu now aggregates private property-level guest feedback into a single dashboard for hotel management companies, giving corporate and regional leaders portfolio-wide visibility into department performance and service recovery needs.
A strategic guide for hotel management companies on deploying AI across multi-property portfolios, addressing standardization, sequencing, and governance challenges that single-property operators never face.
Five warning signs that operational visibility is eroding in hotels, from inconsistent standard interpretation across properties to managers spending more time chasing updates than leading teams.
Alexa MGMT adopts Mews PMS across six Texas boutique hotels to centralize operations, automate payments, and build a scalable tech foundation for portfolio growth.
Suncani Hvar Hotels deployed Shiji's Infrasys POS across nine properties and 40+ outlets in Croatia, unifying order management, payments, and reporting on a single cloud platform.
Hotelogix launches Multi-Property Manager, giving hotel group corporate teams centralized visibility into revenue, occupancy, RevPAR, OTA allotments, and bookings across their entire portfolio via single sign-on.
A promotional explainer arguing that hospitality groups should replace personal messaging apps with dedicated work chat tools, citing data ownership risks and multi-property communication gaps.
Six hospitality groups across five continents share how Cloudbeds' multi-property platform helped them unify operations, automate pricing, and scale portfolios without adding operational complexity.
Actabl's new AI product Altitude lets hotel portfolio executives query financial and operational data in plain language, with sourced, deterministic answers built on data from 14,000+ properties.
IRIS argues that hotel groups using fragmented, POS-tied mobile ordering platforms risk inconsistent guest experiences and hidden costs, and outlines five criteria for selecting a unified, scalable solution.
Otelier will demo TruePlan at HITEC 2026 in San Antonio, highlighting new features including Critique, a workflow for contextualizing variances and forecast changes across hotel portfolios.
Acumatica has officially designated HIA as its hospitality industry partner, featuring HIA on a co-branded page for hotel owners and operators seeking unified finance, operations, and reporting tools.
Hospitality America shares how adopting Actabl's ProfitSword and Hotel Effectiveness across its Southeast portfolio cut GM admin hours, improved labor cost control, and boosted retention over 30 years.
Texas boutique hotel group French Cowboys uses Cloudbeds PMS to manage seven unique properties while maintaining individual character and streamlining operations.
Llano Real Estate Group deployed Mews across nine Texas properties including hotels, RV parks and short-term rentals to centralize operations and automate group booking processes.
The article argues that manual, disconnected hotel operations create communication gaps that hurt guest experience and advocates for centralized digital systems to ensure consistency across portfolios.
Noble acquired ten Marriott, Hilton, and IHG properties across four U.S. regions, citing constrained supply and diversified demand drivers.
Stonebridge will deploy Otelier's platform across 160+ hotels to replace spreadsheet-driven processes and legacy systems with centralized data management.
Explores how hospitality culture and guest experience quality deteriorate when expanding from one property to multiple locations without formal operating structures.
Globales Hotels increased survey responses by 30,000+ and improved NPS by 3.12 points after rolling out Reviewpro's Guest Survey module across 47 properties.