Ashes Tour fuels significant gains in Australia’s hotel performance
Perth hit 96% occupancy with record ADR of AUD409, while Adelaide saw RevPAR surge 326% year-over-year during the cricket series.
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Canada hotels post record-setting performance in 2025
British Columbia led with 70.4% occupancy while Montreal was the only major market to decline in both occupancy and RevPAR.
PATA and Asia Pacific Outdoor Lodging Association Enter Strategic Partnership
The Pacific Asia Travel Association (PATA) and the Asia Pacific Outdoor Lodging Association (APOLA) have entered into a formal partnership through a Memorandum of Understanding (MOU).
A Message from Laura Chadwick, President & CEO of the Travel Technology Association
Travel Tech CEO warns state laws restricting AI pricing algorithms could increase costs and force inefficient one-size-fits-all pricing models.
The Most Expensive Complaint Call Is the Second One
Author advocates tracking metrics on repeat customer service calls, arguing that second calls for the same issue cost more time and money than initial complaints.
By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.
U.S. hotels report first full-year occupancy, RevPAR declines since 2020
CoStar data shows 2025 marked the first year since 2020 with declining occupancy (-1.2%) and RevPAR (-0.3%), though ADR grew 0.9% nationally.
Duetto and HotStats Spotlight the Shift From Revenue to Profit at FITUR 2026
European hotel markets show revenue growth slowing to 2.5% while costs rise, with Spain's GOP margins highlighting the shift from recovery to operational efficiency focus.
How SilverBirch Hotels & Resorts Streamlined Financial Operations with Fairmas
SilverBirch replaced error-prone Excel spreadsheets with Fairmas software, achieving improved forecast accuracy and faster scenario modeling across its Canadian hotel portfolio.
Cloudbeds and Ágora Partner to unify Hotel POS and Operations for Seamless Guest Experiences
The integration enables charge-to-room functionality and unified financials, addressing disconnected systems between property management and POS platforms.
What Hotel Investors Need to Know About Agentic Hotel Distribution in 2026
By 2026, AI-native distribution systems that autonomously decide pricing and channel strategy will become essential infrastructure, directly impacting hotel asset valuations and cash flow predictability.
By Brad Brewer, Chief AI Officer, Agentic Hospitality
Cloudbeds partners with Jumbonline to expand global distribution for hotels
The integration connects hotels to 2,500+ travel agents and 3,000+ wholesale clients through automated inventory synchronization.
No More Guesswork: How Pace Analytics Uncovers the ‘Why’ Behind Hotel Performance Changes
LodgIQ launches integrated analytics that lets revenue managers drill down to reservation-level data within their RMS to diagnose performance changes.
By Ryan MacLagan, Vice President of Business Development, LodgIQ™
Why AI makes 2026 an inflection point for hoteliers
Hospitality is at an inflection point. 2026 is not just any other year, but a year when everything could change – and yes, AI is at the heart of it.
Hotel Debt Market Briefing Q1 2026
UK and European hotel debt markets show stable but selective lending appetite in Q1 2026, with banks offering 55-65% LTV at competitive margins for quality assets.
NYC, Phoenix projected to open the most hotel rooms in 2026
CoStar data shows Phoenix trailing NYC with 3,650 rooms, while Dallas rounds out the top three with 3,558 projected openings.
The Future of Luxury Is Personal: Highlights from the International Luxury Hotel Association's Luxury Hospitality Conference, INSPIRE Las Vegas
The International Luxury Hotel Association's Las Vegas conference explored how technology can enhance rather than replace human connection, with sessions covering AI automation, investment trends, and the evolution of personalized luxury service.
Maestro’s 2026 Software & Innovation Roadmap Focuses on Intelligent Growth, Elevated Experiences
Maestro's tech roadmap emphasizes AI automation, mobile payment integration, and enhanced ancillary revenue tools through 2026.
New Year's Eve pushed Sydney room rates to record-high
NYE rates hit AUD 1,009, while concerts by Jimmy Barnes and Lady Gaga also drove strong performance throughout December.
Paris hotel performance reached December high
RevPAR jumped 7.8% year-over-year with New Year's Eve hitting record occupancy of 93.3% and the highest ADR since the 2024 Olympics.
Is your hotel visible in ChatGPT search? A quick guide to help you compete with OTAs for AI planned trips
The guide outlines strategies for hotels to optimize their websites and data for AI search engines like ChatGPT to compete with OTAs for direct bookings.
By Jonathan Gough, Content Team Lead, Lighthouse