The article details how hackers exploit hotel staff's helpful nature through phishing, vishing, and impersonation tactics, with AI deepfakes making attacks more sophisticated.
Hotels can repurpose unsold rooms for social causes like supporting unpaid carers, creating community value at minimal cost while strengthening ESG credentials.
The report tracks 458 operating food halls with 114 more in development, showing Florida leading with 17 planned projects.
The article outlines a framework for hospitality professionals to establish expertise, create quality content, and build authentic online presence to become recognized industry thought leaders.
Based on 22 industry interviews, the analysis reveals 100% of European property owners see growing HAM relevance, driven by competitive markets and the shift toward franchise models.
Florida hotel executives share insights on seven key trends for 2026, including wellness-focused journeys, community-centered hospitality, and proactive planning ahead of global events.
Major deals include KRW500B South Korean fund acquiring two Seoul hotels, AUD370M Forest Endeavour purchase of Novotel Surfers Paradise, and HKD950M Hong Kong hotel sale.
ADR hit BRL 1,699.90 and RevPAR reached BRL 1,573.32 during race weekend, marking the highest levels ever recorded in São Paulo's hotel market.
Lodging Interactive and CoMMingle offer $1,500 charity donation to the winning hotel's chosen local cause for best Christmas tree display.
The report argues hotels should shift from room-centric to guest-centric models, tracking RevPAG instead of RevPAR to capture total guest value across all touchpoints.
Wooden key cards can be engraved with personal details like names and dates, creating lasting keepsakes that guests treasure long after checkout.
Melbourne hotels achieved record November RevPAR of AUD201.05 (+8.6%), driven by Melbourne Cup Carnival and Oasis concerts.
Newsletter covers GBP280M Holiday Inn London acquisition by CDL, Singapore's Marina Square consolidation, and JPY31.91B Japan portfolio deal by JPR.
Capuano will be honored at the ninth annual Hospitality Heroes Reception during ALIS 2026 for his advocacy in supporting industry workers affected by substance use disorders.
Accor has hired 35 people with cognitive disabilities across Australia through its Diversity Pathways program, partnering with Flinders University.
Analysis covers regulatory changes in California, New York, Illinois, and Washington driving hotels toward bulk dispensers over traditional mini bottles.
PATA's new digital series will launch at the 2026 Annual Summit in Korea and showcase sustainable tourism initiatives across Asia Pacific.
Centara achieved 35% GHG reduction and 30% water savings while securing GSTC certification for all 42 properties by 2025.
GCSTIMES offers hotels culturally-integrated key cards, souvenirs, and audit documentation to meet GSTC Section C requirements for cultural heritage presentation.
UMusic Hospitality president Jordi Solé explains how Universal Music Group's hotel brand uses curated music experiences to create emotional connections and differentiation.