The Front Office Manager AI Playbook and Toolkit
Pertlink's toolkit provides ready-to-use AI prompts and frameworks for front office managers to improve service recovery, upselling, and training without replacing human staff.
Search
PC Hospitality adopts Shiji’s technology platform to strengthen technology and distribution capabilities
PC Hospitality will implement Shiji's PMS, distribution, and POS solutions across its portfolio to support expansion plans and improve operational efficiency.
Black Representation in Hospitality Leadership Remains Low at Just 9.5%
Analysis of BLS data reveals Black professionals declined from 11.3% to 9.5% of hospitality leadership roles between 2022-2024, with only 2.1% holding director-to-CEO positions.
Expedia Group Announces Agreement to Acquire Tiqets to Expand Global Activities and Experiences
The deal expands Expedia's activities portfolio through Tiqets' curated museum and attraction platform, with closing expected in Q1 2026.
Hilton and Explora Journeys Announce Luxury Ocean Travel Partnership with Debut of Hilton Honors Adventures
Hilton's 235 million Honors members will earn and redeem points on Explora Journeys luxury cruises starting summer 2026, launching the new Hilton Honors Adventures program.
HVS Europe Hotel Transactions Bulletin - Week Ending 05 December 2025
Seven major hotel transactions across Europe totaling over £280 million include CDL's acquisition of Holiday Inn London Kensington High Street for £396,600 per room.
Agilysys InfoGenesis® (POS) Platform Approved by IHG Hotels & Resorts Across Its Portfolio
IHG approves Agilysys InfoGenesis POS across all brand segments globally, expanding their technology partnership beyond select properties.
Shiji named a 2025 Geo and Global AWS Partner Award Finalist
Shiji was recognized for cloud-native hospitality solutions including Daylight PMS, Infrasys Cloud POS, and Reviewpro that enhance operations and guest experiences.
HVS Europe Hotel Transactions Bulletin - Week Ending 28 November 2025
Six separate hotel acquisitions across France, Belgium, and UK totaled over €17.5 million, with buyers including Sofidy, Extendam, and New World Hospitality.
Report benchmarks representation of women, Black leaders in hotel industry
Penn State study of 10,000+ hospitality leaders shows women's representation stagnant at senior levels while Black leadership declined from 2.2% to 2.1% over three years.